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Avis sur Fasil International Hotel

3.5 out of 5
Fasil International Hotel
Belayzeleke Road, Gulele, Woreda 8, Addis Ababa

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 5 avis sur 13." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 13." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 13." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 13." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 13." "

7,6/10

Propreté

7,2/10

Personnel et service

6,0/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

5,0/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en septembre 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
bonjour cher amis et frères et soeurs, je vous presente un établissement hôtelier en ethiopie addis beba sur la colline appeler fis internationale hôtel qui répond les normes touristique mondiale malgré sa distance de l'aéroport internationale pôle je vous le recommande vivements.
Séjour de 2 nuits en septembre 2020

6/10 Satisfaisant

Voyageur vérifié

DR Melo said its ok
The service wasnt as it looked in the app. Food options were limited maybe i was just used to more at another hotel in Bole, but it’s livable.
Séjour de 3 nuits en mai 2022
Réponse de Michael le 23 mai 2022
Dear Dr Melo, Thank you for staying with us, and be frank about our limited menu, we will do our best to add additional menu items and make it a better place for next time, thank you again for your genuine comments. best regards Michael

2/10 Horrible

Matthew

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't stay here if you want to sleep
This property is really not in good shape. We were given a room at the front which is right on a major road. Horns, noise all night, including dogs barking. The construction is so poor that when a large truck went by it caused the building to shake and woke us up. The bathroom drain in the floor was backed up and the bathroom smelled bad. Breakfast was just ok. It was so bad that we ended up leaving that day and moving to another hotel nearby even though we lost 3 nights that we had paid for. I would recommend that Hotels.com take this hotel off their site.
Séjour de 4 nuits en novembre 2021

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en septembre 2020

2/10 Horrible

Max, Lancashire

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
1. On booking into the hotel I was put in room 104 which was approx' 160 m2 and rather grubby. It was located adjacent to the car park. Meaning cars would be parking 15 meters from the door of the room. I immediately asked to be moved from the room; 2. I was then put into room 302; again this room was grubby and small approx' and bore no resemblance to the room that was advertised on the Expedia website. The images on the Expedia website advertised a newly furnished and painted room in pristine condition. However, room 302 did not have a functioning Wi-fi connection so I was not in a position to bring the discrepancy to the hotel's attention, after all, I booked in rather late and at this point, the time was after 12 mid-night; 3. Room 302 was very cold. Comparable to a winter's night in England. The blanket provided was inadequate to retain body heat and I was unable to sleep the entire night simply due to the cold. I was surprised Etopia could have such cold nights but it is a reality. The lack of sleep on this cold night was augmented by what sounded like a pack of dogs barking loudly. 4. At 4 am, 4 hours after checking in; I went to the reception to complain about the situation. The wi-fi connection at reception was working and I was able to show clearly the room I was in was not the same as the room advertised on the Expedia website. I had been put in an inferior room on two occasions although I had paid for the best rooms at the hotel.
Séjour de 14 nuits en novembre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
Was mich sehr gute gefallen hat war die Freundlichkeit und Hilfsbereitschaft des Personal. Das Frühstücksbuffet mit regionalen Essen, und dass das Fasil ein Hotel nicht nur für europäische Touristen und lag in eine sichere Gegend wo man auch einfach spazieren kann.
Séjour de 15 nuits en juin 2019
Réponse de Michael le 17 juil. 2019
Dear Sir/Madam Thank you for your review

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
WHAT I DID NOT LIKE: (1) I didn't like the fact that their wifi wasn't working, throughout my stay there (2) I didn't like the fact that, most of the time i could not talk to anyone about what I needed because of the language barrier WHAT I LIKED: (1) the free airport shuttle service (2) How they speedily moved me to another room when I complained about the smell and water that wouldn't drain away in the bathroom.
Séjour de 3 nuits en juin 2019
Réponse de Michael le 3 juil. 2019
Dear Sir/Madam, Thank you for you comments, they are genuine and will help us improve for the future, regarding the WiFi there was internet black out through out the country for the past two weeks may be it was due to that, and about the language barrier that is a good point we need to work on to get people who can communicate at least in English. Best regards

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very helpful & the restaurant food & free breakfast was delicious. The only downside is you'll hear an orthodox church's call-to-prayer (and a few neighborhood dogs) early in the morning. But the hotel itself was great!
Séjour de 6 nuits en mars 2019
Réponse de Mekuanint A. Operation Manager le 1 avr. 2019
Dear Our Esteemed Guest: we apperciate the review you made to us. We are happy to host a guest like you. we will do to improve sound protection. we hope we will see you again. Hospitality Regards! Mekuanint A. Operation Manager

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en mars 2019
Réponse de Michael le 7 avr. 2019
Thank you!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Man kann nicht in Ruhe schlafen weil man geräusche von Auto Kirche Hunde Moschee die ganze zeit hört hat aber es gab gute Frühstück.
Séjour de 3 nuits en février 2019
Réponse de Michael le 14 mars 2019
Dear Sir/Madam, Thank you for your genuine review we will do everything in our power to minimize the noises in the near future. Best Regards Michael

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en janvier 2019
Réponse de mike le 13 janv. 2019
Thank you, and please come again. Best Regards