Façade de l’hébergement - soirée/nuit
Vérifier la disponibilité

Avis sur Residence Achenbach

3.5 out of 5
Residence Achenbach
Cocody 2 Plateaux 7eme Tranche Rue L169, Près Direction Commerciale Sodeci, Abidjan, Abidjan

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 1 avis sur 2." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 2." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 2." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 2." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 2." "

6,0/10

Propreté

6,0/10

Personnel et service

10/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Tracy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay. Like having a home in Abidjan.
Séjour de 2 nuits en septembre 2021
Réponse de RESIDENCE ACHENBACH le 20 sept. 2021
Bonjour Madame ,nous vous remercions pour vos commentaires

2/10 Horrible

Elisabeth

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible staff/management - avoid this hotel
Worst experience I ever had during my many business travels. Hotel staff woke me up at 6 am (!!) and forced me to pay again for the night. My company had prepaid the reservation on hotels.com and I showed them the confirmation again, clearly stating that the stay was "prepaid". They did not believe me and threatened me and in the end forced me to pay again - of course a higher rate than the original price on Hotels.com. Not even Hotels.com was able, after a complaint from my company, to get hold of the hotel management and request an explanation and refund. Hotels.com ended up refunding the original payment to my company. This hotel should not be listed from hotels.com or any other booking site.
Séjour de 1 nuit en juin 2019
Réponse de JEROME le 6 juil. 2019
Sorry madam/mr, but we mean there was a mistake. The fact was that we did not receive the confirmation from expedia at time certainly a problem due to network . Some guests use to book on EXPEDIA and after few minute their cancel afer printing the confirmation document. Sorry about this great mistake from the staff of RESIDENCE ACHENBACH.