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Avis sur The Spires Serviced Apartments Aberdeen

4 out of 5
The Spires Serviced Apartments Aberdeen
531 Great Western Road, Aberdeen, Scotland

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 37 avis sur 85." "
Note des voyageurs de 8 (Bien), d’après 35 avis sur 85." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 85." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 85." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 85." "

8,6/10

Propreté

8,4/10

Personnel et service

8,6/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Frédéric, Montréal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel appartement bien situé à l'intérieur de la ville.

8/10 Bien

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable and spacious apartment. Good Wi-Fi, eventually. Good location. Small request would be a baking tray for the oven - so we could heat up our oven ready meals 😉. Would return and recommend.
Séjour de 2 nuits en avril 2024
Réponse de Izabela le 7 mai 2024
Thank you for your feedback ! We're delighted you found the location excellent and enjoyed staying in our apartment . It was a pleasure hosting you and we hope to see you again soon!

8/10 Bien

Janice

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location Spacious accommodation Well equipped Comfortable bed
Séjour de 3 nuits en janvier 2024
Réponse de Izabela le 29 janv. 2024
Hi Janice , Thank you , I'm delighted to hear that you enjoyed your stay !

8/10 Bien

Amy

Voyage en famille
Les points forts : Propreté et confort de la chambre
one night stay in Aberdeen
thought the space would be a little more 'open' flow, but comfortable place to stay. we were only there for one night, but the fact that it had two bathrooms for our family of 5 was great. heated towel racks lovely addition. basic accomodations, but efficient. should have an easier description on how to access the actual unit especially at night and in the rain.
Séjour de 2 nuits en décembre 2023
Réponse de Izabela le 29 janv. 2024
Thank you for your feedback! We appreciate your comments. Delighted to hear you found the space comfortable and the two bathrooms convenient for your family.

10/10 Excellent

Jonathan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Worth it
The unit was very clean and well kept. The single beds are quite small so be aware of that but otherwise all good
Séjour de 1 nuit en novembre 2023

8/10 Bien

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect for what we needed, which was a one-night family stay at that end of town. Absolute steal at the price compared to a hotel. Facilities all good. Staff really friendly and helpful. A few small scuffs (heating a bit OTT, doors heavy and squeaky, main bathroom a little dated and cracked) but really no complaints.
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Tamsin

Les points forts : Propreté
Les points faibles : Personnel et service
The lady who called to confirm my booking and check me in was lovely.She has dark hair and glasses.I found substandards in the apartment almost immediately. The bed is an old mattress put on 2 single bases sideways.Mattress is hard and old . Pillows are hard.The apartment itself was up 2 flights of stairs.No elevator The listing made no mention of that.3 days later I went to request an extra General Waste bag,the lady at Reception,mid lenghth hair with highlights no glasses spoke to me sharply.She said there was an extra General waste bag on the worktop.There wasn't. Just a small mixed recycling bag in the bottom of the cupboard under the sink at the bag.The guest information folder needs an update with more and better information.
Séjour de 7 nuits en septembre 2023

8/10 Bien

Maximilian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Natasha

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Steve

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Alison

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Great, would book again no problem at all
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

BRENDA

Les points forts : Personnel et service
All rather tired and worn. All rooms needs upgrade
Séjour de 1 nuit en juin 2023

8/10 Bien

Sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I stayed here while attending the uni for a week. The location was ideal, just a 20 minute walk away. The area was really quiet. The accommodation had everything i needed for the stay and the kitchen was well equipped.
Séjour de 5 nuits en mai 2023

2/10 Horrible

Shindo

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023

8/10 Bien

Lee

Séjour de 1 nuit en mars 2023
Réponse de Izabela le 20 mars 2023
Thank you so much for your review .

10/10 Excellent

gloria

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great price.we love it greatly enjoy our stay everything was perfect staff amazing kind ready to help thank you
Séjour de 2 nuits en mars 2023
Réponse de Izabela le 20 mars 2023
Dear Gloria , I'm so happy to hear you had a great experience at The Spires . Your review made our day ! Thank you again and we hope to see you again.

10/10 Excellent

GODWIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The place is ok

10/10 Excellent

Dawn

Séjour de 1 nuit en octobre 2022

6/10 Satisfaisant

Samuel

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2022

10/10 Excellent

Andrew

Séjour de 2 nuits en août 2022

8/10 Bien

George

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very helpful
Séjour de 8 nuits en juillet 2022

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2022

8/10 Bien

Denis

Séjour de 3 nuits en août 2021

10/10 Excellent

Ryan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely home away from hom
One bedroom serviced apartment. Lovely new and nodern. Quiet area of aberdeen. 5 min drive to city centre
Séjour de 1 nuit en septembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Free parking, good location, nice apartment. The area is quiet. Apartment very clean. Staff very friendly and helpful.
Séjour de 1 nuit en juin 2019

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and tidy. Recommend to others as very quiet arwa.
Séjour de 1 nuit en avril 2019

10/10 Excellent

raymond

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a one night stay and if was very relaxing warm anx comfortable. To have the kitchen facilities too made having an apartment much more suitable/convenient
Séjour de 1 nuit en mars 2019
Réponse de Accommodation manager le 8 mars 2019
Dear Guest, Thank you for staying at The Spires Aberdeen and for your time to write a review. I am Glad to hear that you have enjoyed your stay with us and found our apartments comfortable. We are looking forward to welcome you back to the Spires again. Kind regards Rita Valiukaite Accommodation manager

10/10 Excellent

Shoaib

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
its was azaming rely like
Séjour de 1 nuit en janvier 2019
Réponse de ita Valiukaite Accommodation manager le 14 janv. 2019
Good afternoon, Thank you for staying at The Spires Aberdeen and for your time to leave a review. I am glad you have enjoyed your stay and I will pass your comments to my team. We are looking forward to welcome you back at the Spires. Kind regards

10/10 Excellent

Craig

Lovely apartments
Lovely apartments. Like a home away from home
Séjour de 1 nuit en septembre 2018
Réponse de Rita Valiukaite, Accommodation manager le 12 sept. 2018
Good afternoon, Thank you for taking time to leave a review and thank you for staying at the Spires. I am very Glad you have found apartments to be like a home away from home. We look forward welcoming you back.

8/10 Bien

Rhonda, Australia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short stay in Dundee
Great short stay comfortable beds nice lounge area kitchen had everything we required for self catering and laundry facilities very handy. Front desk staff really pleasant and helpful.
Séjour de 2 nuits en août 2018
Réponse de Rita Valiukaite, Accommodation manager le 12 sept. 2018
Good afternoon, Thank you for taking time to leave a review and thank you for staying at the Spires. I am very Glad you have found apartments comfortable and staff helpful, I will pass your comments to the team. We look forward welcoming you back.

6/10 Satisfaisant

Jorge

OK ... but need to improve the WiFi
It was OK, clean , spacious and in a nice area of Aberdeen .. in the bad side I want to highlight the poor quality of the WiFi network in the appartment ...
Séjour de 3 nuits en août 2018

2/10 Horrible

Michel

Les points faibles : Personnel et service et confort de la chambre
Trotz Reservierung kein Zimmer bekommen
Leider war trotz vorab bezahlter Reservierung kein Zimmer mehr frei. Wir waren zu viert und wurden mit den Worten "Viel Glück" wieder zurück auf die Straßen Aberdeens geschickt. Kein Wort der Entschuldigung wegen der vom Hotel verursachten Überbuchung, keine Hilfestellung um eine alternative Unterkunft zu finden.
Séjour de 1 nuit en juin 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Decent place to stay!
Very good apartments, slightly off the beaten track but very clean rooms & friendly staff.

10/10 Excellent

Jason, california

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Great hotel amazing hospitality and great service. Love the hotel and area
Séjour de 2 nuits en mars 2018

10/10 Excellent

Francis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Home from home
Great place to stay,home from home experience.
Séjour de 3 nuits en février 2018

10/10 Excellent

Ben

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a short stay to go visit the university, the apartment was ideal for a family base. Clean and comfortable and convenient for the city
Séjour de 1 nuit en octobre 2017

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Apartment is well-managed, spacious and has good parking. Unfortunately, bedrooms are about 30 feet from a busy street, so the sleep window is roughly 1 a.m. to 5 a.m.
Séjour de 1 nuit en septembre 2017

10/10 Excellent

Jacquie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short visit
Great stay, comfortable apartment and great location
Séjour de 3 nuits en juin 2017
Good afternoon, Thank you for taking time to leave a feedback. I am very pleased that you have enjoyed your stay and I will pass your kind feedback to our staff. I hope to welcome you back at the Spires again. Kind regards Marianne McBay Accommodation manager

8/10 Bien

John

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Most expensive wifi ever!!!
Nice quiet place but WiFi advertised as free costs £10 a day, ridiculous
Séjour de 4 nuits en juin 2017
Good afternoon, Thank you for taking time to leave a feedback. I am very pleased that you have enjoyed your stay and I will pass your kind feedback to our staff. We have been looking into our WiFi and reviewing this. I hope to welcome you back at the Spires again. Kind regards Marianne McBay Accommodation manager

8/10 Bien

Karen, New Zealand

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quite and warm
We were only there for one night and got there late afternoon so did not go venture far from the apartments so don't no how the shopping and restaurants are like. There is a supermarket a few minutes up the road and a nice fish and chip shop on the corner of the apartments. The apartments are nice and clean and have everything you would need for a stay. The only negative we had was we were on the top floor and we had to carry our luggage up 4 flights of stairs.(no lift).
Réponse de Accommodation Manager le 7 avr. 2017
Dear Karen, Thank you so much for taking your time to leave a review. I am glad you found our apartments well located and enjoyed your stay with us. Please accept my apology that our staff didn't come across as friendly as they usually do and I will definitely will pass these comments on to our team. We hope to welcome you back at the Spires again. Thank you once again for your feedback. Kind regards Rita Valiukaite

10/10 Excellent

Iskandar, Kuala Lumpur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent apartment
Fully furnished apartment, well maintained and very affordable for travelers like me. Highly recommended for muslims since the kitchen are well equipped with basics tools for cooking such as stove, oven, microwave oven, refrigerators, frying pan.. Even the dinner set (plates, cups etc) enough to cater for a family of 6. Everything is excellent with this apartment. It is highly recommended for travelers who is planning to stay a few days in Aberdeen.
Réponse de Rita Valiukaite, Accommodation manager le 22 févr. 2017
Dear Mr Iskandar, Thank you for taking time to leave a review. I am pleased to hear that you have enjoyed your stay with us and found our apartments well maintained. We hope to welcome you back at the Spires again. Kind regards Rita Valiukaite

10/10 Excellent

Bluebell, liverpool

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great accommodation
Really happy with the facilities at the Spire. Couldn't ask for anything more. Great kichen facilities, spacious lounge area and comfortable bed and bedding. Close to small supermarkets so it's easy to pick up food. Blackout curtain is the bedroom made a real difference. Good location for Robert Gordon university.
Réponse de Accommodation Manager le 31 janv. 2017
Good morning, Thank you so much for taking time to leave a review. I am pleased to hear that you enjoyed your stay with us and found your stay very comfortable. We are looking forward welcome you to the Spires Again. Kind regards

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good quality serviced apartment.
Nice apartment, warm and well equipped. Close to local Tesco express.
Réponse de Accommodation Manager le 27 janv. 2017
Good morning, Thank you so much for taking time to leave a review. I am glad that you found our apartments well maintained and in good location. I hope to welcome you back at the Spires again. Kind regards Accommodation manager

10/10 Excellent

James Robertson, US

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient for most things local.
Staff were very helpful, and the facilities were great. It was convenient and more flexible than a hotel or guest house.
Réponse de Accommodation manager le 24 nov. 2016
Dear Guest, Thank you for taking time to leave a review. I am glad you have enjoyed your stay with us and found our apartments well maintained. We are looking forward to welcome you at the Spires Again.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had 6 people accommodated at Spires apartment. On the whole it was a lovely place to stay. Disappointing that we only had 4 dining chars for 6 , but the amenities were excellent.
Réponse de Accommodation manager le 24 nov. 2016
Dear guest, Thank you for taking time to leave a review. I am glad you have enjoyed your stay with us. Please accept my apologies that you only had 4 dining chairs. If you will decide to stay with us again, let us know and we will provide two extra chairs for you. We hope to welcome you back at the Spires again.

6/10 Satisfaisant

Fifer, Fife

Les points forts : Personnel et service
Cheap but cheerless
Room had definitely been occupied previously by smoker, whilst it had been cleaned it still had a lingering smell. Apparently manager is a smoker 'so doesn't notice these things'. Furnishings and decor v tired, and too many 'white van men' who also congregate in intimidating groups at front doors whilst smoking
Réponse de Accommodation manager le 24 nov. 2016
Dear guest, Thank you for taking time to leave a review. Please accept my apologies that your apartment had smoking smell and my apologies that you have been told that a manager is smoker, so we didn't notice this. This was very unprofessional for us to day that. We are in the progress redecorating our apartments at the moment, hopefully if you will decide to stay with us again you would see the differences. I am sorry again for an incontinence during your stay.

10/10 Excellent

Anne, Tynemouth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2-day stay in Spire Apartments, Aberdeen
I chose to stay here while visiting my son at unversity in Aberdeen. Great location with free parking and excellent value for money. A whole apartment for the same cost as a hotel room. Well looked after, clean and with everything you could want to make your visit comfortable. Added bonus of washing machine in kitchen, with detergent provided. Very friendly check-in and housekeeping staff. Lovely view of Aberdeen. Walked to nearby Johnston Gardens - beautiful autumn colours in quiet oasis.
Réponse de Ewelina le 31 oct. 2016
Dear Anne, Thank you so much for the amazing 5* review. We are delighted to hear how much you enjoyed your stay with us. Our mission is to offer a flexibility and service of a hotel with the space, freedom and comfort of an apartment, and I am very happy we have managed to achieved that during your visit. All of the team is so pleased to hear how friendly and welcoming you found them. We look forward to your next stay. Kindest Regards,

10/10 Excellent

JOHN, New Zealand

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very handy to the central city excelent free parki
very comfortable rooms well stocked kitchen nice and quiet living room to watch TV very pleasant atmosphere for our stay highly recomendable
Réponse de Accommodation manager le 21 oct. 2016
Dear Guest, Thank you for taking the time to write a review. I am glad that you have enjoyed your stay with us. We take great pride in ensuring our guests receive a high standard of service and cleanliness within the apartments. I hope we can welcome you back at the Spires again.