A few quibbles:
- you have to pay GBP5 per night for parking (I thought it was included)
- not possible to connect your HDMI cable to TV (hotel software blocks it)
- checkin was very slow
We stayed there as going to see Peter Kay at the P&J Live. Chose here as so close to venue. The hotel is lovely, clean, friendly and comfortable. Food was good. Would definitely stay again.
Outstanding staff. When my luggage was delayed by the airline the staff helped me find stores to purchase needed items and helped me contact the airline.
I was disappointed as I had requested a room with a view over the concert hall. My husband has a disabled strciker, waiting on hop replacement. I asked fir the view so we could kep an eye on the queuing for the concert. On arrival reception acknowledged the request and said it had do not move on the booking so I assumed my request was granted. On arrival at the room we found we were overlooking the car park. I was disappointed especial considering the price of the room without breakfast. I was happy to pay the cost initially as all the rooms available overlooking the concert hall surely one could have been available. There couldnt have been so many requests the same as ours