La Altagracia : Voyage pas cher

Séjour de 10 Jours! J'avais hate que ça se termine, 3 intoxications alimentaires, Grand Hotel avec bcp d'espaces et loisir, le style de chambres est vieux, et la restauration est une vraie catastrophe !

Chambre spacieuse, superbe plage, 3 grandes piscines, mais très déçu de la qualité de la nourriture…buffet, snack plage et restaurant à thème

The Room was beautiful and clean. The air conditioner couldn't be lower than 20, but it worked just fine. Upon your arrival, you are given a map with all the facilities (the bars, the pools, the snack bar and ice cream shop and everything !) There are a lot of chairs by the pool and on the beach, all quite comfortable. The bartenders know most of the drinks and you could even refill your water bottles with your alcoholic beverages!! The water they serve you at the dinner hall and the bars is bottled water too. The food was okay, but I went there with low expectations. The desserts though, they were amazing ! There's peacocks, cats, iguanas and différents type of birds running around the hotel grounds, it was beautiful to see.

Tres beau complexe. Les repas au Buffet sont tres basiques et tres moyens au niveaux saveurs. Une partie seulement du personnel, surtout les femmes de ménage est agreable et accueillant.

Chambre spacieuse, superbe plage, 3 grandes piscines, mais très déçu de la qualité de la nourriture…buffet, snack plage et restaurant à thème

The Room was beautiful and clean. The air conditioner couldn't be lower than 20, but it worked just fine. Upon your arrival, you are given a map with all the facilities (the bars, the pools, the snack bar and ice cream shop and everything !) There are a lot of chairs by the pool and on the beach, all quite comfortable. The bartenders know most of the drinks and you could even refill your water bottles with your alcoholic beverages!! The water they serve you at the dinner hall and the bars is bottled water too. The food was okay, but I went there with low expectations. The desserts though, they were amazing ! There's peacocks, cats, iguanas and différents type of birds running around the hotel grounds, it was beautiful to see.

Overall, the hotel was nice and the food was delicious. However, I encountered several issues with housekeeping that significantly affected my stay. The housekeeping service was inconsistent and showed a clear lack of attention to detail. As shown in the photos I’ve attached, the sheets had stains and marks on multiple occasions. One day, the housekeeper took away the used towels but didn’t replace them with fresh ones. I had to call the front desk twice before new towels were finally delivered. Another day, the shower gel bottle was completely empty – which I only realized while already in the shower. Additionally, the toilet paper was never properly replenished. There was only one roll, and it was already half used. The bathroom floor was also not cleaned properly. I ended up filling out a complaint form, but unfortunately, it seemed more like a formality – no real action was taken. It was only after I spoke in person with the housekeeping manager that things improved. By then, it was already my last day, and sadly, the experience had already negatively impacted my trip. As for breakfast, I eventually gave up on trying to get coffee from the buffet. The servers would often forget to bring it entirely. To avoid the hassle, I started getting my coffee from the Sports Bar instead, where a kind and efficient lady always provided excellent service. I truly believe that hotel management doesn't intend for guests to have a bad experience. I think I was just unlucky with the pa

Propre, beaucoup d’activités. Choix de nourriture toujours pareil. Personnel, courtois mais pas constant.

Enjoyed the whole experience!

Propre, beaucoup d’activités. Choix de nourriture toujours pareil. Personnel, courtois mais pas constant.