Basses Beskides : Vacances de luxe

Correspondait à nos attentes

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Hôtel très bien situé face a la mer au cœur de South beach. Le petit déjeuner continental servi au restaurant sous forme d une assiette très complète est plutôt bon, Le personnel de la piscine est serviable. La chambre est plutôt spacieuse mais gros problème de climatisation, très bruyante et peu performante. Astuce pour le parking privilégiez le parking public dans la rue avant pour 20$ par jour.

I stayed here June 12-20, 2026 (rooms 514 & 607), and my experience was deeply mixed. Positives: The hotel has a warm, elegant atmosphere. The bed was excellent, housekeeping was perfect, and the Molton Brown toiletries and lobby water fountain were lovely touches. Special thanks to Tommy and the other front desk agent for their friendly service. Negatives: Maintenance issues were highly disappointing. Room 514 had a bulging bathroom door, loose handle, dirty curtains, a broken office chair, and a clicking bathroom light (possible short circuit). The mini-fridge didn’t work, ruining a $19 tiramisu on day one. The Chromecast was down for two days, and despite promises, no on-site engineer came to fix it. We also didn’t receive breakfast cards on arrival. The elevator was out of order for our first three days. The "Urban Cove" area needs attention: the menu was stained, and furniture requires cleaning. The continental breakfast lacked variety, with basic items like grapes or granola often missing. There is also no laundry service, only an external app. When I showed Tommy the room’s poor state, nothing was done. A free upgrade is nice, but providing a room that works as intended for the whole week is basic customer respect. At checkout, the front desk simply wished us a good trip without addressing these unresolved issues. I cannot recommend this hotel until maintenance improves.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Super séjour à New York dans cet hôtel. La chambre était magnifique, avec une vue exceptionnelle sur la skyline et la Statue de la Liberté. Décoration soignée, confort optimal, rien à redire. Nous y étions pour une occasion spéciale (nos anniversaires) et l’hôtel a eu de délicates attentions : un mot à l’arrivée puis une surprise avec un message manuscrit en revenant plus tard. Très appréciable. Service irréprochable : conciergerie, bagagistes, personnel en général, tous très professionnels et attentionnés. Mention spéciale pour le brunch : produits frais, très copieux et de grande qualité. Le bar et le restaurant le rooftop et la piscine sont également très agréables.

Oui, bien sûr.

The hotel is beautiful and in a fantastic location near city center and the train station which made travel between other cities very easy. Almost everything we wanted to see was within walking distance distance. There are a huge variety of restaurants near by. The hotel is beautiful and clean. The staff is very welcoming.

Pdj de très moyenne qualité Produit bas de gamme Énorme self service façon cantine Très bruyant Services en chambre a minima Pas de recouche , climatisation capricieuse à régler, température glaciale, machine à café scindée autre âge Minibar vide, pas de baignoire Attente interminable aux ascenseurs