Département de Bolívar : Vacances aventure

La chambre impeccable les employés tres courtois

Si vous aimer, plus tranquille et authentique… et passez par Barranquilla, essayer Hôtel Prado. Plus calme à mon avis !

We had a wonderful stay at the Charleston ! The hotel is perfectly located in the heart of the old Cartagena (we had a view on the walls). We really enjoyed the warm welcome by the staff. When it comes to the room, it was so comfortable (especially the beds which were hard to leave in the morning) and really clean. The AC is a bit too noisy though, should be fixed. The breakfast was incredible, with a wide range of food and everything so fresh ! The food at dinner was delicious as well. Also, the view from the rooftop is just breathtaking, a 360° view on the city ! The spa staff should also be praised for its professionalism, treatments were great ! In general, the staff was really efficient, just some mistakes on the bill but they were fixed eventually. Finally, I’d like to thank Luisa from the guest service who brought us essential help to finalize our Colombian journey. We really enjoyed our stay and we’ll come back for sure !

Le sable est exceptionnel et l’endroit est très tranquille. C’est un hôtel majoritairement locaux, donc le personnel est moins habitué à parler anglais. Le personnel n’est pas toujours cordiale, nous nous sommes senti jugé par eux par moment. Les soins du spa sont moyens, le personnel manque d’expérience, mais démontre une volonté de donner de bons soins. Durant la pédicure, j’ai été blessé, ce qui m’a empêché le reste de la semaine de marcher correctement. Les piscines sont intéressant, mais manque de salubrité, dépôt huileux sur la surface de l’eau et les parois. La nourriture est excellente, nous avons rarement bien mangé dans un tout inclus ainsi.

Pas de navette avec l'aéroport après 21 h 30 ! petites ennuis au niveau des chambres à l'arrivée (eau froide, fermeture fenêtre), très difficile de se faire comprendre (personne ne parle le français), Tout ça est compensé par la qualité des infrastructures extérieures de bonne qualité, mais sans animation... Je n'y retournerai pas ni ne le conseillerai beaucoup trop cher pour les réelles prestations

Si vous aimer, plus tranquille et authentique… et passez par Barranquilla, essayer Hôtel Prado. Plus calme à mon avis !

We had a wonderful stay at the Charleston ! The hotel is perfectly located in the heart of the old Cartagena (we had a view on the walls). We really enjoyed the warm welcome by the staff. When it comes to the room, it was so comfortable (especially the beds which were hard to leave in the morning) and really clean. The AC is a bit too noisy though, should be fixed. The breakfast was incredible, with a wide range of food and everything so fresh ! The food at dinner was delicious as well. Also, the view from the rooftop is just breathtaking, a 360° view on the city ! The spa staff should also be praised for its professionalism, treatments were great ! In general, the staff was really efficient, just some mistakes on the bill but they were fixed eventually. Finally, I’d like to thank Luisa from the guest service who brought us essential help to finalize our Colombian journey. We really enjoyed our stay and we’ll come back for sure !