Île de Koločep : Vacances animaux acceptés

Noisy room. 1 room out of 2 was with a broken sink and some electric plug not stick to the wall. Really too expensive for the quality and service. Disapointed, I was expecting much better.

Beautiful Resort, Exceptional Staff, but a Disappointing End to Our Stay My wife and I had a wonderful but complicated time at One&Only Portonovi. The resort is beautiful and the staff is truly exceptional. From the moment we arrived, we were impressed by the level of service and hospitality. Our room was incredible, and the overall setting and staff made for a memorable stay. Unfortunately, our experience was overshadowed by a major issue on our final day. I experienced severe food poisoning. We had not left the property at any point during our stay, and all of our meals, from breakfast through dinner, were eaten at the resort’s restaurants. While I cannot say with absolute certainty which meal caused it, we know it was here. It ultimately ruined our final day and made traveling home an incredibly difficult experience. What made the situation even more disappointing was the hotel’s response, or lack thereof. We contacted the hotel to inform them of what had happened, the severity of my symptoms, and that we had eaten exclusively at the resort throughout our stay. Unfortunately, nothing meaningful was done to address the situation. We were extremely disappointed by the lack of follow-up or help. The spa is beautiful, but our experience fell short of expectations, especially given the resort’s reputation. We were upsold on a “Neuroacoustic Deep Relaxation treatment” which turned out to be 30 mins of sound therapy on an iPad with headphones (lol). NOT worth the money.

Nous étions dans la chambre 110. Tout est merveilleux excepté le manque d’intimité sur le balcon. La verdure entre les balcons n’est pas encore assez fournie. Je recommande cette hôtel à 100%, la meilleure des 5 étoiles que nous avons fait au Monténégro!

Excellent location with sea and castle view. Clean rooms and hotel amenities, modern, clean and good size pools. Wide range breakfast choice and very nice restaurant.

The service was amazing and the hotel was over our expectations!

Nous étions dans la chambre 110. Tout est merveilleux excepté le manque d’intimité sur le balcon. La verdure entre les balcons n’est pas encore assez fournie. Je recommande cette hôtel à 100%, la meilleure des 5 étoiles que nous avons fait au Monténégro!

Beautiful Resort, Exceptional Staff, but a Disappointing End to Our Stay My wife and I had a wonderful but complicated time at One&Only Portonovi. The resort is beautiful and the staff is truly exceptional. From the moment we arrived, we were impressed by the level of service and hospitality. Our room was incredible, and the overall setting and staff made for a memorable stay. Unfortunately, our experience was overshadowed by a major issue on our final day. I experienced severe food poisoning. We had not left the property at any point during our stay, and all of our meals, from breakfast through dinner, were eaten at the resort’s restaurants. While I cannot say with absolute certainty which meal caused it, we know it was here. It ultimately ruined our final day and made traveling home an incredibly difficult experience. What made the situation even more disappointing was the hotel’s response, or lack thereof. We contacted the hotel to inform them of what had happened, the severity of my symptoms, and that we had eaten exclusively at the resort throughout our stay. Unfortunately, nothing meaningful was done to address the situation. We were extremely disappointed by the lack of follow-up or help. The spa is beautiful, but our experience fell short of expectations, especially given the resort’s reputation. We were upsold on a “Neuroacoustic Deep Relaxation treatment” which turned out to be 30 mins of sound therapy on an iPad with headphones (lol). NOT worth the money.

The service was amazing and the hotel was over our expectations!

Excellent location with sea and castle view. Clean rooms and hotel amenities, modern, clean and good size pools. Wide range breakfast choice and very nice restaurant.

Beautiful Resort, Exceptional Staff, but a Disappointing End to Our Stay My wife and I had a wonderful but complicated time at One&Only Portonovi. The resort is beautiful and the staff is truly exceptional. From the moment we arrived, we were impressed by the level of service and hospitality. Our room was incredible, and the overall setting and staff made for a memorable stay. Unfortunately, our experience was overshadowed by a major issue on our final day. I experienced severe food poisoning. We had not left the property at any point during our stay, and all of our meals, from breakfast through dinner, were eaten at the resort’s restaurants. While I cannot say with absolute certainty which meal caused it, we know it was here. It ultimately ruined our final day and made traveling home an incredibly difficult experience. What made the situation even more disappointing was the hotel’s response, or lack thereof. We contacted the hotel to inform them of what had happened, the severity of my symptoms, and that we had eaten exclusively at the resort throughout our stay. Unfortunately, nothing meaningful was done to address the situation. We were extremely disappointed by the lack of follow-up or help. The spa is beautiful, but our experience fell short of expectations, especially given the resort’s reputation. We were upsold on a “Neuroacoustic Deep Relaxation treatment” which turned out to be 30 mins of sound therapy on an iPad with headphones (lol). NOT worth the money.

Nous étions dans la chambre 110. Tout est merveilleux excepté le manque d’intimité sur le balcon. La verdure entre les balcons n’est pas encore assez fournie. Je recommande cette hôtel à 100%, la meilleure des 5 étoiles que nous avons fait au Monténégro!