Amérique du Nord : Tourisme vert

Super hôtel, les chambres sont belles et le personnel très gentil.

Everything was perfect !

Good Hotel BUT .... you think you have chosen the hotel with the best value for money... well no. when you leave, the hotel presents you with a new invoice for "Amenity fee" which, unlike some hotels that had made you hesitate during your selection, these fees were neither announced nor included in the displayed rate... in the end, the total price is higher than the hotels that you wanted more but were facially more expensive.... if I had known, I would have chosen another hotel...!

Bel accueil Personnel sympathique Restaurant agréable

Hôtel parfait et bien situé

I had asked for a high room level due to my hypersensitivity to noise and didn t get any answer although I messages them 3 times. At the check in they gave me a low floor. So early morning I could hear the noise from the street. The welcoming staff is not so kind and as it is a 5 star hôtel I would have appreciated to give me a reason as well As coming with me up to the room. The rest was ok. Clean comfy bed and although the hot water at the shower didn t work well, I had everything I need in the room

Le personnel était courtois et aidant, mais pas de café à la chambre et l’option de bouilloire était 80$! La vue de la chambre était absolument terrible et la chambre était de qualité moyenne.

I had asked for a high room level due to my hypersensitivity to noise and didn t get any answer although I messages them 3 times. At the check in they gave me a low floor. So early morning I could hear the noise from the street. The welcoming staff is not so kind and as it is a 5 star hôtel I would have appreciated to give me a reason as well As coming with me up to the room. The rest was ok. Clean comfy bed and although the hot water at the shower didn t work well, I had everything I need in the room

Le personnel était courtois et aidant, mais pas de café à la chambre et l’option de bouilloire était 80$! La vue de la chambre était absolument terrible et la chambre était de qualité moyenne.

I had asked for a high room level due to my hypersensitivity to noise and didn t get any answer although I messages them 3 times. At the check in they gave me a low floor. So early morning I could hear the noise from the street. The welcoming staff is not so kind and as it is a 5 star hôtel I would have appreciated to give me a reason as well As coming with me up to the room. The rest was ok. Clean comfy bed and although the hot water at the shower didn t work well, I had everything I need in the room

Le personnel était courtois et aidant, mais pas de café à la chambre et l’option de bouilloire était 80$! La vue de la chambre était absolument terrible et la chambre était de qualité moyenne.