Andes : Séjours réservés aux adultes

Correspondait à nos attentes

Hôtel super bien situé, propre.

Pdj de très moyenne qualité Produit bas de gamme Énorme self service façon cantine Très bruyant Services en chambre a minima Pas de recouche , climatisation capricieuse à régler, température glaciale, machine à café scindée autre âge Minibar vide, pas de baignoire Attente interminable aux ascenseurs

Super séjour à l’Eurostars Wall Street, emplacement retiré de l’affluence des endroits touristiques mais facilement accessible via le métro (arrêt Fulton Street), personnel ultra serviable et aimable, chambre spacieuse et agréable.

Endroit très propre, personnel sympathique. Très bon buffet déjeuner. Le spas est superbe.

I stayed here June 12-20, 2026 (rooms 514 & 607), and my experience was deeply mixed. Positives: The hotel has a warm, elegant atmosphere. The bed was excellent, housekeeping was perfect, and the Molton Brown toiletries and lobby water fountain were lovely touches. Special thanks to Tommy and the other front desk agent for their friendly service. Negatives: Maintenance issues were highly disappointing. Room 514 had a bulging bathroom door, loose handle, dirty curtains, a broken office chair, and a clicking bathroom light (possible short circuit). The mini-fridge didn’t work, ruining a $19 tiramisu on day one. The Chromecast was down for two days, and despite promises, no on-site engineer came to fix it. We also didn’t receive breakfast cards on arrival. The elevator was out of order for our first three days. The "Urban Cove" area needs attention: the menu was stained, and furniture requires cleaning. The continental breakfast lacked variety, with basic items like grapes or granola often missing. There is also no laundry service, only an external app. When I showed Tommy the room’s poor state, nothing was done. A free upgrade is nice, but providing a room that works as intended for the whole week is basic customer respect. At checkout, the front desk simply wished us a good trip without addressing these unresolved issues. I cannot recommend this hotel until maintenance improves.

Endroit très propre, personnel sympathique. Très bon buffet déjeuner. Le spas est superbe.

Très bel hôtel, super bien placé, au milieu du strip. Par contre la piscine ne dispose d'aucune ombre, sauf si on paye pour. Un peu plus d'ombre à disposition pourrait faire de cet hôtel un lieu parfait.

Hôtel super bien situé, propre.