DOC Terre di Franciacorta : Séjours Yoga

Dans l'ensemble c'était correcte. Toutefois, ma chambre était près juste placée à 50 cm de l'ascenseur et il y a eu du bruit pratiquement toute la nuit et la chambre était petite. Je conseille de mettre une seconde porte insonorisée. Cordialement

Very disappointing experience at c-hotels Atlantic Milano. The hotel refused to check us in because I did not have my passport with me, even though I presented my French residence permit, which is an official document. The situation escalated to the point that we had to go to the police station to confirm my identity and legal status, wasting a lot of time and causing unnecessary stress. Ironically, after the police intervention, the hotel finally accepted our check-in — proving the issue could have been solved easily from the start with a bit of professionalism. A hotel should welcome its guests, not send them to the police station before giving them a room.

Best hotel in Milan for sure!

Bien situé,juste à côté de la gare Milano centrale Petit déjeuner très bien et varié

Super calme, proche métro

The rooms are unfortunately not soundproof. We requested to change rooms the following day because we were unable to sleep the previous night due to several children repeatedly leaving their room and knocking on their parents’ door, which was right next to our room. In our new room , we also found a clothes moth coming from behind the clothes rack, which was quite unpleasant and concerning. It would be important to check underneath the foldable beds kept in the rooms. In the room, we found sweets and dirt underneath the bed, which suggests that the area had not been properly cleaned. Finally, the welcome at breakfast in the morning was not what I would expect from a five-star hotel. There was no “good morning” or any particular greeting from the staff. The breakfast area was also extremely noisy, with several families being very loud, and no one from the hotel seemed to intervene or ask them to keep the noise down. I had an excellent memory of the Meliá Hotel after my stay at this same property last November, which is why I was particularly disappointed with this stay in August. Unfortunately, this time I did not feel that I was staying in a five-star hotel, but rather in a three-star property. I hope the hotel will take these comments seriously, as the overall experience did not meet the standards I had previously experienced and expected from Meliá.

Best hotel in Milan for sure!

Petit déjeuner à la carte payant

Dans l'ensemble c'était correcte. Toutefois, ma chambre était près juste placée à 50 cm de l'ascenseur et il y a eu du bruit pratiquement toute la nuit et la chambre était petite. Je conseille de mettre une seconde porte insonorisée. Cordialement

Best hotel in Milan for sure!

Petit déjeuner à la carte payant

Dans l'ensemble c'était correcte. Toutefois, ma chambre était près juste placée à 50 cm de l'ascenseur et il y a eu du bruit pratiquement toute la nuit et la chambre était petite. Je conseille de mettre une seconde porte insonorisée. Cordialement

The breakfast has options. We were able to get a vegan slice of cake, which we appreciate. Hotel 's location is good, accessibility is easy. Thank you for the warm welcome. We will surely come again.