Initial room assigned on 3rd floor with no elevator, no porter assistance, no running water, no phone in room, roaches, holes in sheet, blocked shower drain, holes in WC wall, no internet, and defective AC dripped water onto head of bed. We complained and were moved to the main floor, which was marginally better.
Hotel staff had poor communication skills and zero hospitality and helpfulness. Breakfast was deplorable and service was sullen. no concierge; receptionist refused to arrange a taxi for an early morning departure. Ex-pat travelers would find this facility unacceptable.
