Great potential, disappointing experience. Our evening meal didn’t arrive, we asked about the food after 45 mins, and then again after another 45 mins, when they realised the order hadn’t gone through. Young staff not trained, no table system or else it would have been noticed, there was sufficient staff for covers. Surprised the Manager did not apologise for the error but left it to a young member of staff to do so, would have expected him to have acknowledged the error. Nice decor and ambiance, plenty of potential if the service element is sorted. Lighting in bedrooms is poor and needs improving.
