Hôtels près du Willow Isle à Russells Point

« Na »

« The staff didn’t do the rooms and didn’t bring clean towels. I had to go to the front desk to get towels. I left the tag on the door for room service. The woman who was supposed to do our room said she knocked early and didn’t get an answer. I explained that we put the tag out early and wasn’t there. »

« They ran out of breakfast within 30 minutes of starting on both days. No pancake syrup. Not a good selection. Staff was not helpful about the breakfast. Also, put a $200 hold on credit card, which took 5 days to release. Property blamed my bank. Bank said it was absolutely the property. Staff didn’t explain the hold up front, nor were they helpful when I contacted them. Property was well maintained and beds were comfortable. »

« Great stay. Most comfortable bed and pillows. Breakfast was pretty good. Staff was very friendly and knowledgeable »