Trouvez des Hôtels spa à Westbrook

« The room was very spacious, with a nice fire place. Very quiet also. Nice views, directly on the marina. But I have to say that the beds are sloping, and the pillows are so unconfortable (too firm) that the entire family slept without any. »

« Amazing »

« The building and grounds need maintenance. There's rotting window sills and rain damage on the ceiling, spots of bleach on the carpets and the doorknob of a closet came off in my hand. The TV in the room is incredibly small, the size of a computer screen. You don't come to a hotel to watch TV but like showers, you expect a nice experience. The breakfasts were ok, but not great. »

« This was our second stay at the Madison. We loved this property and may return at some future date. Our experience with staff members were short of the standard set during our first visit. Check in was lengthy. The desk attendant was off eating dinner. The valet parking attendant filling in (unable or trained to help) called him back to the front desk. He hurriedly checked us in and issued 2 key cards; neither worked upon reaching our room. So we returned to the front desk. He was once again...

« Lovely lodging »