A nice hotel for families. Room was clean and comfortable and the staff were great, friendly and helpful. It's proximity to the caves is great and it's a half hour walk away from Wells. The food in the restaurant was good too.
The room itself was fine; clean and comfortable, but nothing special. Location was great if you want to go to Wookey Hole Cave.
My big complaint was the breakfast. You do have to pay extra and it was way overpriced for the lack luster quality. There was very little variety and what was provided was stale.
Hotel was very clean and welcoming. The staff couldnât do enough for you ranging from the reception staff to the lady who comes every afternoon to see if you need anything. Never had that in any hotel we have stayed in. Would recommend to anyone.
Staff made check in really easy and couldn't be more helpful generally. The hotel had a lovely cosy vibe and our triple room was spacious. There were quite limited and expensive options in the hotel and surrounding area for dining but the breakfast was great.
Couldnât fault it. The hotel is ideally situated as a base for sightseeing.
The rooms are spacious, clean and comfortable.
The buffet breakfast is plentiful with a good choice.
The staff go out of their way to help.
All in all would thoroughly recommend a stay here
Hotel staff were very friendly and helpful.
Very nice location with plenty of free parking.
Easy access to Wells.
Good cooked breakfast but continental breakfast was rather sparse
Struttura molto carina. Camera grande, pulita e silenziosa. Qualche difficoltĂ con i comandi della doccia. Molto caldo, vista l'assenza dell'aria condizionata (ma in reception era possibile chiedere dei ventilatori). Colazione dolce giĂ pronta o salata preparata sul momento dietro ordinazione. Estremamente gentile e disponibile il personale della reception, in particolare il ragazzo italiano che ci ha assistiti.
Very clean and spacious. Could have done with some info in the room like check out time, games room opening times and restaurant menus and details. A positive experience thanks
Very family friendly and safe. Breakfast option is good and the staff are very polite and helpful. I prefer to have more hooks to hang out towels and clothes. And a small fridge will be very handy
La camera spaziosa e confortevole, personale alla reception gentile.
Di fronte all'attrazione Wookey Hole Caves. Il parcheggio dell'auto, in comune con quello dell'attrazione, Ăš gratis per chi alloggia nella struttura.