The staff was very friendly, and the rooms felt nice and cool. The entrance light did not work, the shower was difficult to use and the shower head did not work, the frame of the mirror was broken, the tv did not work and I ended up just unplugging it.
This was the absolute worst hotel experience I have ever had.
It was billed as having a buffet breakfast. The coffee was completely cold. The mix for waffles was extremely watery. Other than that, there was dry cereal, plus a gallon jug of milk that was refrigerator. I didn't check that out to see if the milk was fresh. The juice machine had not juice in it. There were no utensils out. The attendant had to search to find them.
The TV didn't work. Furniture was old and raggedy. The toilet hadn't been completely cleaned(there was excrement on the toilet bowl when we arrived).
There were no waste baskets in the room--none.
The attendant barely spoke English, making it difficult to communicate what problems were.
WORST EVER!
My daughter and i stayed here from march 21st through the 23rd. We got in late Friday night and wanted to crash. Room looked just okay at first but the thermostat on the heater/ac unit wouldnt work, so it kept telling me its controled tlby the wall thermostat but there was no wall therm.thermostat. ao once you turned it on there was no way to comtrol it. You either froze or sweated all night. There was no smoking but someone ripped the smoke detector out of the ceiling and stuck it in the night stand drawer along with the room phone. The night stand had cigarette ashes in it. The tub was filthy with dirty towels left in the room. The toilet was dirty and the refrigerator was also rusted on the outside. The office didnt seem to care and wouldn't put us in another room. Breakfast Saturday morning was a gallon of milk with cereal even though they had waffle makers. They did have waffles sunday morning though, but no butter. Oj machine was out of order.
In general I was satisfied with the service at the reception desk and my room: there was no bed bugs, no smell of smoke or cleaning chemicals, I wanted bath tub with hot water -thatâs all I needed. Cannot give 5 stars cause the room needs to be repaired (lots of small scratches, patches, holes, cracks around, needs fresh painting) and I had someoneâs old dirty towel hanging on the door when I checked in.
I asked my room to be cleaned again due to the bathroom shower being really dirty and not washed also the carpet in the room was dirty even after I requested it to be cleaned or vacuumed