Vacances Gouvernorat de Marsa-Matruh

A great location, yet as ElAlamein in general is totally overpriced in any aspect, it is a reasonable offer. The landlord is helpful and understanding, a good place to go and be.

We just came back from a 4 day stay at Seven Seasons at the end of May 2024. El Alamein is an hour away from Alexandria, which wasn’t something we hadn’t fully realised until we got there. Also, it was not peak season so many things were not fully operating, like the Aqua Park. The apartment we stayed in was far away from the nearest pool so we needed to be driven there. The apartment, although nicely done up with modern facilities, was a little dusty when we got there and essential amenities listed on the website were missing, like shampoo etc. However, Dr Hassan was very helpful, he arranged a local driver, Alaa to transport us to and from the pool, get groceries, explore local area and to other parts of the marina. We did a day trip to Alexandria, which was amazing and also spent 2 days by the pool and marina (jet ski and speed boating). Language was a bit of an issue so we had to use a translator app. Dr Hassan regularly checked in with us. In the end, we actually had a great time and would highly recommend, but probably in peak season.

Room was clean. Loved the hotel it was clean and staff were nice. Pool was good. Location is not great.

Mon séjour à Alexandrie a été absolument parfait grâce à cet hôtel exceptionnel ! Dès notre arrivée, nous avons été accueillis avec une chaleur et une gentillesse incroyables, on se sent vraiment comme à la maison. Tout le personnel est d’une bienveillance rare, toujours souriant, disponible et attentionné. Je tiens à adresser un immense merci à Yousra, Imen et Mahmoud, les housekeepers de notre étage, pour leur professionnalisme, leur gentillesse et leurs petites attentions quotidiennes. Grâce à eux, notre chambre était toujours impeccable et pleine de bonnes ondes. Un grand merci également à la personne de l’accueil (je crois qu’il s’appelait Ali) qui nous a reçus à notre arrivée et s’est occupé de notre check-in avec une grande amabilité et un professionnalisme exemplaire. Un grand bravo à toute l’équipe pour cette ambiance conviviale et authentique, on sent qu’ils aiment leur travail et qu’ils ont à cœur de rendre le séjour des clients inoubliable. Je recommande cet hôtel les yeux fermés et j’y reviendrai sans hésiter lors de mon prochain passage à Alexandrie !