Locations de vacances privées à Vila Nova de Gaia

« Disappointing Experience – Would Not RecommendI don’t enjoy leaving negative reviews, but from time to time it’s necessary to help others make informed decisions.When I booked this apartment, I asked the host about the lack of reviews. She told me it was a new listing, but that it was a beautiful place and I would love it. Unfortunately, that wasn’t my experience.Arrival Issues:Before arriving, I asked if the host offered driver services. She said no, but that we could take an Uber. We did, but...

« The location was good! Restaurants shopping ect. Getting in and out of the apartment was Very hard! 50 steps straight up! 4 flights to get up to the apartment!! No hand rails mold on the walls all the way up the stairs! Only one light working in the bathroom. Only one sheet provided for the couch downstairs. No pillows or blankets!! I was bitten by bugs sleeping there!! No hot water!! We contacted to management they said it takes over one hour to get hot water. I checked the hot water...

« Non-existent communication - no one is monitoring or managing this property posting. For a month, I attempted to get a response from the host (a third party called Hist Wise). On the day of my stay, I did not receive check-in instructions. I had to contact VRBO customer service to request a refund. Despite not staying there, the day before I would have checked out, I received check out instructions. »