2/10
Hello,
The check-in was a bit complicated : Nobody was waiting for us, and we had to call 2 different phone numbers before a third person would finally arrive.
She did not speak english at all, but this is when we learnt that cleaning was compulsory, so the price mentioned on Hotels.com is not the final one ! (We were hoping that we could clean by ourselves)
She also told us that check out was compulsory at 10:00 and that we must not be late.
The flat itself isn't that bad but is noisy (we could hear the TV set of the neigbour all night long).
Seriously, I think that one may find a better place to stay in Vienna.