The location is amazing, quiet and a beautiful piazza.
It is a palazzo so you feel like you went back in time.
The decor is beautiful.
I was a little disappointed by the size of the room, the fact that the bathroom wasn't spotless, and no soap in the dispenser. But after that, it was truly spotless. There is not much room to unpack (we stayed 5 nights); a dresser would be great since the armoire only had 3 shelves.
The staff is wonderful. Marcella, the concierge, is amazing, personable, funny and very knowledgeable on everything Venice. How to get anywhere, which vaporetto to take, help with your daily itinerary, etc.
The breakfast, which is included, provides a great variety of choices in every category. Everything is delicious and abundant. As soon as you sit down, you can order teas, cappuccino, hot chocolate to be brought to you.
I would definitely stay there again and get a bigger room!
P.S. If you have trouble with stairs, request a first floor room, as the stairs to the 2nd floor are very high, they are the original stairs!
