« The hotel is close to the Route 1 which is very convenient. The staff was very nice and welcoming The rooms and the main hall were clean. There was a pretty view of the ranch around. »
"We booked a stay in the morning on the very night. Unfortunately, the weather then considerably deteriorated and a red alert was enforced on the whole region, which prevented us from driving to the hotel. Considering the short delay between the booking and the red alert, we ask the hotel if we could make an arrangement regarding the reimbursement of the night, which was refused. We feel like this was an exceptional situation of âforce majeureâ, we havenât use the facilities and it is likely that the booked room would not have been booked by someone else anyway due to the short delay. We feel like we have been robbed from our money and that this hotel takes advantage of tourists. I have been in other hotels where arrangements were possible despite a so-called â48h non-reimbursement policyâ. "
