Châteaux à Van

« Great »

« The staff were among the best and most respectful I have ever encountered in my travels. Gökhan, Emir, and Ali were especially helpful and attentive to our needs. The location was also excellent! »

« Personnel très accueillant et prêt à aider et le plus vraiment agréable : ils parlent anglais ! »

« C'est la deuxième fois que je viens de cet hôtel à Van et j'en suis très contente. Les chambres sont confortables et grandes et le personnel est très aimable (juste à noter qu'ils ne parlent pas trop anglais). La salle de restaurant a un balcon et une vue magnifique sur la montagne. La localisation est très centrale. Merci pour cet agréable séjour. »

« It was so dirty. Lots of mess around. Internet was not working just in the lobby. Elevator didn’t work and my mum was on the 6th floor!!! »

« Kahvaltıya kahvaltı denilmez odalar kirli otopark yok yataklar kokuyor binlerce kere pişman oldum »

« The room provided to my family was not the room I booked and paid for. I specifically selected a more expensive family room consisting of two separate bedrooms, but they were given a different, cheaper room type instead. When my sister raised the issue at reception, she was incorrectly told that this was the room booked. This amounts to a misrepresentation of the accommodation offered and paid for. »