Réservez votre séjour à Valencia Lakes

Hôtel parfait super

Superbe condo, moderne et espaces bien conçus. Mobilier et literie de qualité. Les espaces communs sont exceptionnels, dont la magnifique piscine. Les services de Landing sont très efficaces via leur application. Je recommande vraiment!

Extremely Disappointing Experience — Renters Beware I rented an apartment at The Landing while dropping my daughter off for her freshman year of college. Because I have significant medical issues, I was extremely careful about selecting a property where I could be comfortable and have a smooth, stress-free stay. Unfortunately, this experience was anything but that. When I arrived, I could not get through the gate because I had not been provided with a gate code. I eventually found a gentleman outside with a golf cart and asked if he knew where the apartment was. Fortunately, his wife was a property manager on site, so he was able to show me where the apartment was. The unit was on the third floor, which was already difficult given my medical limitations. When I entered the code provided to me, I opened the door and walked into a woman who had been staying in the apartment for approximately a week. I immediately left because I was understandably extremely uncomfortable and concerned about the situation. I then had to scramble to find somewhere else to stay, and it was nearly 11:00 PM before I was finally able to secure another reservation. At 11:00 PM, Hotels.com contacted me and told me there had been a “confusion” and that the woman was in the wrong unit. I find that explanation extremely difficult to believe. If she was in the wrong unit, how did I receive the access code that opened the exact unit where she had been staying? I still haven’t heard from management.

Apartment is newer. Most kitchen utensils are available. No more information in the apartment. The text of door code was not always sent and left me locked out. Bad idea to change the code every day. No info on TV, wifi password, or contact information. Only available if you can sign into the app and find it. For a newer building, no elevator. So if you like climbing stairs everyday and dragging luggage up flights of stairs, this is for you. Otherwise, pass on these apartments as they have NO ground floor rentals.