« The building was very nice. In house facilities were excellent. However, escalator was not in place, it would be a challenge if you get a lot of luggage and stay at or above second floor.
There was a mistake made by the hotel, and it did make my family a bit nervous and scare. But the hotel staffs did pay effort to resolve problem, and it did show their sincerity and professional, and it did make me feel very comfortable as a whole. I like the hotel staffs very much. Thanks for their...