Réservez votre séjour à Upper Killay

Bien placé pour découvrir les sites avec un grand parking. Par contre la literie avec des matelas à ressorts et des lits pour deux assez étroits, par rapport à ce qui se fait pour ce prix, ce n'est pas acceptable. On a signalé qu'on avait mal dormi quand on nous a demandé si tout allait bien, sans plus de considération. Pour dîner, prévoir 2h de service. L'espace piscine est vieillissant.

Lovely hotel and very helpful staff. Excellent food. Disappointed with the spa facilities, certainly not luxury. Massage rooms were in a hut next to the swimming pool. You had to walk behind the reception desk and through the swimming pool to get there. There was no relaxation room. Enjoyed the massage but for the price I had hoped for some luxury and somewhere to lie down and chill afterwards. Also you have to go through the tiny gym to get to the hot tub and if someone is using the treadmill you can hear the thumping when in the hot tub. Not very relaxing

The hotel was nice, but the checkin was quite a pain. I booked via expedia.fr and within a few hours they send le an email since they didnt ubderstood sole french. So i specifically told them i booked a "2 single beds" room. When i arrived with my colleague, they gave us a "1 double bed" room. We went back to the lobby and happily changed the room. Again, it was a "1 double bed" room... So we wemt back and they didnt found another room. So they suggested that one of us sleep on the sofa. I m not sure irs quite professional to propose this to resolve the issue. So we separated the double bed and asked for a second mattress cover and blanket, and they happily gave them to us. They gave us, thats all. So here we are, at 11pm on a Sunday, after a long trip, separating the beds and doing our own beds in the hotel... I m not sure I would call that a good service. Except that, the rest of the stay was enjoyable, but if I book something, I expect to have it and I expect the hotel to resolve the issue in a proper way rather than proposing the sofa or letting the clients do their bed...