Réservez vos activités et excursions : Université Frederick

C'est scandaleux ! Un tiers des chambres, dont la mienne, donne sur le bâtiment de gestion des eaux usées : bruit fort de moteur et odeur d'égout (je pourrais dire de m...) 24 heures sur 24! Impossible de dormir etrester sur le balcon à cause du bruit et de l'odeur. Le personnel semblait désolé, mais pas étonnée lorsque je m'en suis plaint. Conclusion, l'hôtel assume de faire vivre cette horrible expérience à leurs clients ! Incroyable !

Rien à dire sinon que le séjour était parfait.

The resort is beautiful - from the decor to the beaches - and the facilities are excellent for all ages - kids club, pools, gym, a new water park is currently being built. Unfortunately, the quality and choice of food at the à la carte restaurants for dinner, particularly for our 2 year old, as well as the general inconsistency of service were below expectations for a five star hotel - especially when you consider the cost of half board. My wife has various food allergies and these were also not particularly well catered for - dishes sent back multiple times and lack of appropriate substitutes offered. To their credit, the management team at the hotel were very receptive to our feedback and are already working on certain improvements; for example a new, healthier kids menu in all 3 restaurants is due to launch next week.