2/10 Horrible
Gladys
15 déc. 2025
I paid for a suite but was placed in a studio. Upon check in, I wasn't told that my room was being down graded. I found out when I got to the room. I went downstairs to inquire and was told that there were no suites available that's why I was put in a studio. There's about a $40 difference in rates so the lady at the desk offered me reward points equal to a 1 night free stay. The points were never added to my Bonvoy rewards account.
Gladys
Séjour de 1 nuit en décembre 2025


































