Chalets à Tuscaloosa

« Staff was vey friendly and helpful. Rooms were clean. Location was great! »

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« Room was decent. Our room was right next to the elevator. It was loud, asked if we could move to another room the first night and was told they were sold out. Asked again the next day and was kind blown off, never got an answer. Housekeeping would knock on our door in the morning but never announced they were housekeeping. The housekeeper on our floor barely understood or spoke English. Breakfast was bare minimum. Coffee, cereal, waffles, toast and juice. It served its purpose. »

« It was an OK property. It was strange cause the staff made a big point to treat Expedia-booked folks different than if you booked on the Marriott site. I've seen that a few times, and as a Bonvoy member it just irritates me rather than encourages me to book through them. Saw several others complaining to staff about cleanliness/preparedness of rooms. Ours was OK though toilet could be have been cleaner. Also, the bedding for the fold out couch was missing a pillow case and did not appear clean....