Nos gîtes et cottages à Tsumagoi

« The cottage has everything a family needs but the communications around check-in was very poor and hotels.com's customer service was unwilling to provide any assistance. I would have thought some level of quality control helped justify hotels.com's commission. Either way, the cottage is managed by the building next door and this is where you need to go to collect the key. »

« I was unable to get the check-in information and couldn’t reach out the host/property manager until the day before my stay. At the end I spent an extra US$70 to make an IDD call to reach out Vrbo, the agency, to get help and realise someone would be there in the property wait for my arrival. Otherwise the stay is overall very good with many cute teddy bears. :) »