« This the worst hotel we have stayed in that we have booked through Hotels.com. We booked for 5 nights and checked out after 1. We must thank hotels.com for sorting that out for us. They dealt with our complaints very professionally.
We booked the biggest the room in the hotel. Was meant to be 55 square metres. Would be lucky if it was 35. the room hadnât been cleaned. The glasses still had water in them. The shower only had trickle of water and that was cold. The plug in the sink had a hole in...