Town of New Castle - Réservez votre appartement pour un week-end

« First day i got there the only one lady at the “front desk”completely ignore me by pretending she didn’t work there, unfortunately for her I stayed at the lobby longer that she had anticipated and had no option but to move behind the desk and ask me “if I needed help” I found that very disrespectful, after that day I never saw her again and for most my stay the staff was ok. »

« Very inaccurate listing upon arriving host called me stating I could not stay at property due to issues on their end instead of offering a refund I was sent to a different property that was a 1 bedroom with 1 bed that was clearly not cleaned instead of the 3 bedroom 5 bed luxury house I initially booked I explained this would not work for me and my 4 other guests and got told there was no other choice and hung up on, me and my guests had no option beside to go back home very bad experience DO...

« Property was not the one shown in the advertising picture. Poor communication with owner. Dirty place with dirty beds, noisy neighbors couldn’t sleep. It was a horrible experience »

« I really enjoyed my stay here. The place was super clean and had everything I needed to have a comfortable stay. The kitchen was well stocked along with cleaning products. The area was quiet and parking was easy to get right in front of the property. It was super close to everything - food, grocery stores, the mall, pharmacies, etc. Also Fabian was amazing. Had a little issue with the automatic door locks and he got on a call with me to help and got it resolved super quick. I have family in the...

« Room was cold. No parking lot for vehicle. Only off-street parking was available »

« It took calling the booking website customer service to get in contact with the host. I end up getting a different property that the one I reserved but the new on was more bedrooms, at the end I work out but it took some long coy with the host. »

« The place was very clean and exactly as promised in the listing. It is in a great location, within a five minute walk to the town with all the shops and restaurants! Carolyn, the host was great with communication and everything from check in to check out went smoothly. »