6/10
We were 4 guests but they kept putting only 3 towel sets in the room... had to request a 4th one each day. I can understand that personnel changes daily, but once you make the comment to management, this high-end hotel should deliver. Even then, it's not rocket science if you see 4 toothbrushes in the bathroom you can safely assume there are 4 people using this room... other than that, everything was very humid even with a/c on, it felt like we were sleeping in wet sheets everynight. The mattress was way too soft and worn. Would not go back, felt like we were staying at a very expensive low-end hotel.
Gabrielle
Séjour de 3 nuits en juillet 2025