Châteaux à Tijuana

« I’m extremely disappointed with the condition of the room. The bathroom was not properly cleaned—there were feces smeared across the counter, which is completely unacceptable and unsanitary. The shower handle was also broken, making it difficult to use. There was no air conditioning in the room, and when we tried to open the windows for ventilation, they were missing the screens/springs. This allowed mosquitoes to come inside, forcing us to keep the windows closed. As a result, the room became...

« The staff here were amazing and attentive. The bungalows are cute and come with a fridge and coffee maker. Not fancy but private and very near the strip. They do get a bit chilly in the winter. The parking lot is gated and has security. We really enjoyed our trip and will be staying here again. »

« Very clean and service was great. »

« Je ne suis jamais allée dans cet hôtel. J’ai fait une erreur de réservation. À peine 3 minutes après m’en être aperçue je me suis battue avec vos différents services pour l’annuler. Malgré mon insistance et ma détermination je n’ai pas réussi à me faire rembourser. Honte à vous expédia pour des clients « platinum ».. »

« Sus instalaciones están muy limpias, con muy bien servicio al cliente, ideal para familias »

« Cons: we did stay at the older tower. Beds are too hard so uncomfortable. Pillows were flat. No microwave or fridge in the room. Sliding door to the balcony was old and struggled to open it, needs updating. The stand up shower makes a big water mess everywhere due to no glass door and short shower curtain so we had to use the towels to soak up the water. They either need to add a glass door or have longer shower curtains or raise the brick curb they have to step over into the shower it’s very...

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« Very bad rooms super noisy we couldnt sleep. Rooms are old and dirty »

« Great only thing chargers for ev do not work »

« Excelente viaje de negocio solo »