Complexes hôteliers à Thodupuzha

« This hotel is falsely advertised as a 5-star property. At the most, this is a 3-star property. Installing whirlpool baths in rooms does not mean that you now have a 5-star hotel. Personnel wants to offer a good service but they lack proper training and the end result is that customers receive a bad service. The property is also not properly maintained, already worn down, and poorly fusnirshed and decorated. It also feels like everything is dirty. Food is also an issue: there is no...

« Spectacular location and the treehouse was amazing. The resort is tired though, and the dining facilities themselves are fine but the crockery was dirty. We are glad we visited, but one night for us was perfectly enough. »