Thanamalwila : Auberges de jeunesse

« I loved this hotel it's so good, cheap, comfortable rooms I got the one with balcony and it was amazing i even could see the sunrise in the morning. The staff is amazing and supportive I got everyday bottles of water and good breakfast and even tuk tuk to go everywhere. It's very quiet around and a great walk from the hotel to the main road. »

« no comment as i don't want to embarrace the hotel »

« Hotel a 3 km de la ville, assez éloigné sans service a proximité. Safari trés cher. J'avais résérvé une chambre mais a mon arrivée il n'y en avait pas alors on m'a proposé le dortoir au meme tarif se que j'ai refusé et aprés discussion j'ai obtenu une tente-chambre. Trés bien dans la grosse savane mais prés de la grande route pas nécessaire du tout. Personnel serviable mais on sans que l'argent et le but premier du centre. »

« I arrived later in the day on a dark road to a dark villa behind a locked gate. When my driver phoned the property, the manager stated the hotel had no record of my reservation and seemed to not be aware of the hotels.com platform at all. Concerned about this lapse when I had a confirmed, paid reservation, I no longer felt secure and proceeded to find alternative accommodation in town. The hotel first refused to issue me a refund, instead shifting the blame to a “miscommunication” with my...