Pet friendly hotel that had big rooms. Breakfast was great. I stayed for 6 nights and felt it was a good place to stay until I interacted with their staff. They are not rude but use the excuse that they are ‘new’ so that their staff may make mistakes. After cleaning the room, I noticed the 2nd room key was missing. I had left it in the wall on purpose. When I asked them to bring it back, the employee used the key to open the door without knocking first! Not thinking twice if there were anyone inside the room!!! Even if there were not someone inside, they should still knock. As per the LAW, after check in, no one is allowed to enter without permission. I told this to the counter and they said their staff was ‘new’ and that they were sorry. That’s the same excuse they used when I asked about a previous issue, which I won’t bother to mention.
At first I thought, I would love to stay here again. After that interaction, I wouldn’t feel safe to stay there again.
