Independent Collection à Swan Valley

"For the price I paid I was expected a much better hotel. Can’t actually order food after 9pm at the room service. And even before 9pm, the food has never been fresh. Breakfast is not a buffet, you have to order a la care from a small menu. They are very proud of their “roof top” but it’s more like a high rise restaurant, with balcony, and it’s not even open for lunch. I have used the laundry service but they left some stains on my pants. I requested my shirts to be folded (3$ per unit) and they brought them on hanger. It took them another extra day to fold. Very poor experience. "

"Accueil par le personnel très sympa + transfert aéroport pratique+ une petite bouteille de vin offerte pour apéro . Mais chambres tristes, le minimum et pas en ligne avec le prix de 162AUD .. Ok pour 1 nuit de transit quand pas trop le choix .. "

"Great location but old rooms with very limited and random cleaning service. I never had water bottles replenished, sometimes my room wouldn't even be cleaned before 6pm, trashes were not removed and the room not cleaned, only the bed was done, I didn't benefit from an upgrade and bottle of wine offered by my status. Swimming pool was closed. Disappointing experience. "