Swiss-Belinn Tunjungan Surabaya

L’hôtel est situé au centre-ville près de plusieurs centre d’achat. La chambre était propre mais les serviettes de bain était odorante. Le personnel de la réception n’avait pas de sourire a notre arrivée mais après 2-3 jours gros sourire. Déjeuner avec bcp de choix et de bon goût. Piscine agrandie vu la chaleur et le spa est aussi très agréable. Nourriture bonne mais tien d’extra. Les cocktails sont différents d’une fois a l’autre.

Need to mention that the staff is wonderful. All very attentive and very friendly. We wanted to get a higher floor which was not possible for the first night. We were called to ask if we would like to switch rooms next day. Awesome for them following up. Not usual based on previous experiences at other places. When we told them we are checking out early, they asked us what they should prepare in a box to take away next morning. Berry surprised about what they boxed. Great surprise. Btw, the breakfast is very good. A lot of variety and the quality is great. The location is great too. I would highly recommend the hotel and I will stay there next time I visit Surabaya. Only one suggestion. Lower the beer price at the pool. People would drink more if the price wouldn’t be double compared to even very good bars/restaurants in the city.

Clean and walking distance to shopping mall, friendly staff