2/10
They could accommodate a room for our family when we arrived due to a supposed broken fire alarm. They had no more rooms for us to stay. So after leaving we tried several other places and they also were booked solid. I have three children in involved in a sporting invent and being more than three hours away from home was not an option. We had to sleep in our car. I am extremely upset by and I will never book with this hotel again. It is just sad that they did even try to say maybe we can help find a place for you. They just we will cancel you stay which if your saying I can’t stay there to begin with I shouldn’t even be charged period end of story. If anything I should been a complimentary gift or something but hey that is just me and the difference in good customer service.
Sandra
Séjour de 1 nuit en juin 2025