Réservez un hôtel avec une piscine à Sumatra

« Not yet at the level of a 5 star hotel. Many things could be improved: reception, rooms, service. The rooms are in particular quite small and more like a 3 star hotel. The overall layout is a bit weird and not well optimised. It’s a pity, keeping in mind the wonderful location of the hotel. Totally overpriced. For the same price, I could have a wonderful resort in Bali and exceptional service. »

« I reserved 2 superior rooms for 2 nights in this hotel about a month before arrival. I requested ocean view and highest level for both, connecting and not far from elevator. After 45 minutes waits they gave me 1 room with mountain view on the 7th floor, that I gave to my parents, and 20 minutes later, an ocean view superior room on the 12th floor. Assuming it was one of the highest occupancy saturday, though reserved a month ahead, the reception would give you more attention if you insisted them...