Check in was easy. When my family and I got to the room, there wasnât any hand soap, then when my daughter came out of the shower, we noticed that the bathtub was clogged. Since I had reached out the front desk for hand soap, when one of the employees brought it to my room, I notified her of the bathtub issue, she called someone while she was taking a look at the bathtub ,who told her to place an order to get it fixed. We waited for 2 hours, and no one came. I went to the front desk to see what had happened and she checked to see of there was any order placed and there was none. The front desk employee offered to send someone but I explained her that it was already10:30pm and 2 of my children were already asleep. She just apologized and I went back to my room. Iâm very dissatisfied and I will not recommend family and friends to come stay at this place.
It was our first time going, and we brought the whole family â we all had an awesome time! The only issue was the air conditioning. It made a really loud noise during the night, which made it hard for us to sleep. That was the only downside to an otherwise great experience.
Fantastic place with small, but nice waterpark - lots to do even though it is small and a range of activities from water slides to wave pool to outdoor swim area. The staff were extremely friendly and even wore wolf ears. Will certainly return again.