i loved the location and close proximity to restaurants, shopping and tourist attractions. the rooms were clean and the staff was helpful every time, especially anna and anastasia. there is always someone at the front desk to answer questions, and it was easy to check in and out. the cleaning staff cleans your room every day, and makes things tidy. minor gripe: rooms are a long walk from the front desk and there is no elevator. medium gripe: i asked for a non-smoking room and got one, but smoke always seeped into my room from the hallway or outside (or perhaps the ventilation shaft connecting other rooms). major gripe: there are no screens on the room windows, so every night i was the mosquito buffet, and you can't open windows for fresh air.