The hotel itself was lovely, very clean.
The service however wasn't great. On check-in I was asked to pay for my stay, having already paid through hotels.com. I ended up having to show the receptionist that I had already paid on my banking app as she was quite insistent that I hadn't paid.
The hotel offers a lovely pool, with lockers for a refundable £1 coin. The receptionist couldn't take payment in exchange for a coin and sent me down to the pool to ask, who said they are completely cashless.
I paid for breakfast separately on the eve of my stay, but when I went down I was asked whether I had paid. It should have been put on the system.
On a positive note, the last who worked in the restaurant on both the eve and morning of my stay was absolutely lovely! Chatty, friendly, and very helpful.
