Shangri-La Hotels and Resorts à Shenzhen

"Very old, decayed, everything is outdated. Staff hardly speak English so my friend got charged 48rmb for a coffee when he showed he only had a 20rmb banknote. Maria duty manager cancelled the bill. Thank you for that. But this is the worst Shangri La ever seen. Seems frozen in 1985. Even room key must be inserted, in the elevator, in the room door. I could write for hours how disappointing was this experience but it is useless. There are plenty of new and fully modern hotel around. The location is the closest to Luohu port but that’s the only advantage. Should be completely modernized from A to Z or it will just deteriorate Shangri La brand. I have to mention that I had a cheap price though, 560rmb. Still better deal are easy to find for a higher quality in the neighborhood "

"L’hôtel trop gros à mon goût. Décoration un peu dépassé… Prestations basic dans la chambre. Service sans plus…. Bof pour le prix "

"Super!"

"Amazing Hotel"

"Amazing hotel, one of the most amazing views you can get from a hotel room in the world"