Trouvez des Hôtels familiaux à Shenandoah

« This trip was riddled with issues, which is odd b/c we've stayed here intentionally probably 5-6x previously with great experiences. Upon checkin, I was told the elevator was broken and it would be 8-9pm before the repairman arrived. Ok, so they moved me to a first floor room, not ideal but whatever, I was tired. That night, I slept in 3-7 minute increments because (as it turns out), they are slowly replacing all of the HVAC units in the rooms, which sounds great EXCEPT the new ones cycle off...

« Très propre mais chambre délabré pas entretenu »

« L’odeur de la chambre était horrible. Le bain était taché. L’air climatisé fonctionnait bien. Lors du check in vers 21h, nous avons essayé d’avoir une serviette supplémentaire parce qu’il y en avait juste deux pour une chambre de 4 personnes et ils n’avaient pas accès aux serviettes à cette heure. En sommes, nous avons eu ce que nous avons payé pour. Par chance, on allait à la chambre juste pour dormir. »

« Not friendly staff »

« Clean rooms and friendly staff. Great location »

« Had the worst experience I've had in a hotel. They claim to be family and pet friendly. Pets are only allowed on the second floor, which is under renovation. Noise levels and chemical fumes are intolerable. We were traveling with a child with disabilities, who cannot be exposed to chemical fumes. When asked to be moved to a different floor we were told they couldn't accommodate us because we had a pet. We were given the option to "check out." We checked out around 6pm. The manager never reached...

« Could do better updates »

« Thanks. We will be back. Hope we left it as clean as we got it. »