10/10 Excellent
Burak
Voyage en couple
1 nov. 2025
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our experience at Swissôtel Sharm El Sheikh was truly exceptional from start to finish. The hospitality, cleanliness, and overall atmosphere made our holiday unforgettable.
Special thanks to Islamm and Al Hassan, the lifeguards who were always attentive, friendly, and made us feel safe and comfortable by the pool. A big shout-out as well to Mohamed at the coffee stall (adult side) — always smiling and serving the best coffee with genuine warmth.
We also want to thank Ahmed Aboelhassan from the adult side team — a true professional who went above and beyond to ensure guests were happy. The reception staff were equally fantastic — polite, efficient, and always ready to help with a smile.
When my wife unfortunately became unwell with some sensitivense to her suffering from gastrointestinal, Dr. Mohammed was prompt, caring, and professional — we’re really grateful for the excellent medical attention she received.
Our room cleaner, Shady, deserves a special mention too — such a sweet, hardworking, and polite man who kept our room spotless every day.
Lastly, Ayad was wonderful and made our experience even smoother with his helpfulness and kindness.
Overall, every staff member we met made us feel welcome and valued. The hotel itself is beautiful, well-maintained, and full of positive energy. We’ll definitely be returning and highly recommend Swissôtel Sharm El Sheikh to anyone looking for an unforgettable holiday experience! 🌴✨
Burak
Séjour de 6 nuits en octobre 2025