We got an upgrade to the executive wing, what a treat, thank you so much! The location is stunning, and the garden around the hotel gives a very peacefull feeling in the middle of the busy city.
Very good breakfast, worth the money.
We have appreciated a lot our stay in InterContintental Ruijin.
The place is very nice, in a big parc in the middle of the French concession. The room was large and clean, in a nice Art Deco building.
We had an upgrade when we arrived.
The breakfast was also excellent.
We definitely recommend this place.
I booked a room with 2 breakfast. They try to charge me for additional breakfast⊠an upsell strategy. Breakfast was good. I will never stay there again because I felt was tired to be overcharged. I had to show proof that I have reservation from Expedia that includes 2 breakfast and they insisted to call and verify with Expedia. The front desk need to learn how to dear customer. Iâll stick to the Marriott brand hotels since they are better trained I guess
Nice hotel, friendly staff but my room smelled of cigarettes. when i called duty manager they did promptly send someone to spray the room but it still smelled
Ruijin hotel is one of the classic historical hotel in Shanghai located in one of the most prestigious addresses, the formal French concession. Despite the convenient location, itâs surrounded by green space in a park like environment, truly an oasis in the middle of large busy city.
The staff is extremely polite, professional, and attentive.
The rooms are classic, spacious, and large.
The only slight disappointment the hotel restaurant, Xin yuan Lou. The restaurant is beautiful, with excellent service, but the food is below the quality of typical Shanghai restaurants.
Really great hotel with a rich history in a convenient location. Appreciated the free shuttle inside the hotel complex during the summer heat. The room was spacious and well maintained. Gorgeous architecture and beautiful gardens. Glad we stayed here instead of one of those hotels in a skyscraper. Breakfast could be better.
The room had a strong musty smell and there was a leak under the sink. After a few days of staying, I developed a rash and cough. But the hotel management's subsequent excuse was: "The humidity in Shanghai is high and the weather is hot, which is normal for this time of year." They completely shirked their responsibility for routine maintenance. Although the restaurant staff and front desk staff were very nice, it was not enough to offset the discomfort during and after the stay.