Refuge Smoky Mtn | Jacuzzi + Cheminée + Loft

Hugo's Hideaway by Getaway and Stay



Escape to your own Smoky Mountain retreat at Hugo’s Hideaway, a cozy log cabin tucked away in the hills of Sevierville. Surrounded by peaceful wooded scenery and mountain views, this warm hideaway is designed for reconnecting, relaxing, and making memories. Sip your morning coffee from the wraparound porch, soak under the stars in the hot tub, or curl up beside the beautiful stone fireplace after a day exploring the Smokies.



Please note: There is ongoing construction in the surrounding area. At this time, we do not have a confirmed completion date. While it may be visible or occasionally audible during daytime hours, we still expect guests to enjoy a comfortable and relaxing stay inside the home. We appreciate your understanding as the community continues to develop.



Whether you're planning a romantic escape, family vacation, or mountain adventure with friends, Hugo’s Hideaway blends rustic charm with modern comfort for an unforgettable stay.



● Approx. 10–15 minutes to Pigeon Forge dining, shopping, and attractions

● Approx. 20–25 minutes to Dollywood & Dollywood Splash Country

● Approx. 25–30 minutes to Anakeesta & Downtown Gatlinburg

● Easy access to Wears Valley and scenic Smoky Mountain drives

● Short drive to hiking trails, overlooks, and outdoor adventures

● Peaceful mountain setting with wooded surroundings away from Parkway crowds



PROPERTY HIGHLIGHTS

● Sleeps up to 6 guests comfortably

● 2 spacious bedrooms with King beds

● Additional sleeper sofa for extra guests

● Wraparound covered deck with rocking chairs

● Private hot tub overlooking peaceful wooded views

● Beautiful stone fireplace

● Open-concept living area with soaring ceilings

● Loft retreat overlooking the main living space

● Fully equipped kitchen

● Keurig Duo coffee station

● High-speed 500 Mbps Wi-Fi

● Roku Smart TVs throughout

● Central heat and air conditioning

● GE stackable washer & dryer

● Pet-friendly (maximum 2 pets)

● Parking for up to 2 vehicles



Expect a five-star stay with us. We have a full digital concierge to assist with booking activities, reservations, and more.



Curious about our cleaning fee? While ours might be slightly higher than others, we believe it's worth it for the quality experience we provide. Take a moment to read through and learn how it contributes to an exceptional stay!



★ MAIN HOUSE ★



BEDROOMS

This thoughtfully designed layout offers privacy and comfort for couples, families, and small groups.



Bedroom 1 — Main Level Primary Suite

● King bed

● Ensuite bathroom

● Convenient main-floor access

● Warm mountain cabin atmosphere



Bedroom 2 — Upstairs Loft Retreat

● King bed

● Loft-style mountain setting

● Shared bathroom access

● Cozy sitting space with beautiful views



Additional Sleeping Space

● Sleeper sofa in living area



LIVING ROOM AND KITCHEN

The heart of Hugo's Hideaway invites everyone together. The fully stocked kitchen includes:

● Electric oven

● Microwave

● Dishwasher

● Keurig Duo coffee maker

● Cooking essentials and dining space



Nearby, the living room showcases large windows, beautiful natural light, comfortable seating, and a stunning stone fireplace perfect for cozy evenings after exploring the Smokies. The loft seating area also creates a relaxing place to read, unwind, or simply take in the views.



ENTERTAINMENT

Enjoy cozy nights in with Roku Smart TVs throughout the cabin and a Nintendo Switch for family game nights, rainy-day fun, or relaxing after a day exploring the Smokies. Stream your favorites, challenge friends, and unwind together.



HOT TUB

Unwind in the luxurious hot tub located on the lower-level deck, where you can soak in both relaxation and the stunning views. Whether you’re enjoying a quiet morning surrounded by nature or a soothing evening under the stars, this hot tub offers the perfect setting to recharge after a day of exploring. With scenic views stretching out before you, the hot tub invites you to relax, refresh, and fully immerse yourself in the beauty of the outdoors.



GUEST SERVICES

We believe hosting is all about creating unforgettable experiences. That’s why we’ve partnered with A Happy Host, a trusted rental concierge, to offer personalized services during your stay. Whether you're celebrating a special occasion, need help with meal planning, or want to surprise someone with a thoughtful gift, we’ve got you covered!



Message us to learn more about how we can make your stay truly special. Let us take care of the details so you can relax and enjoy your time!



★ HOUSE RULES & OTHER POLICIES ★



PETS

We warmly welcome up to 2 dogs to join your stay! There is a $100 fee per dog. If you're bringing more than one, please let us know in advance. To ensure a pleasant experience for everyone, we kindly ask that you bring waste bags and clean up after your pets, helping us keep the property in great shape for all guests.



PARKING

Rest easy with convenient parking directly in front of the cabin. The paved asphalt parking area comfortably accommodates up to two vehicles, making arrivals and departures simple and stress-free.



NEIGHBORHOOD

Nestled in a quiet neighborhood, this cabin offers a peaceful retreat while still being conveniently close to local attractions. Enjoy the serene surroundings, perfect for unwinding and reconnecting with nature. Despite the tranquility, you’ll find a variety of nearby activities to keep your days filled with adventure. We kindly ask that you respect our friends and neighbors by avoiding loud or large parties. Please treat the neighbors as you would if you lived here, fostering a peaceful environment for everyone.



SMART STAY AND EASY CHECK-IN

To make your arrival as smooth and stress-free as possible, we use a secure digital guest portal powered by SuiteOp—no app needed. Before your stay, you’ll receive a simple link to complete a quick ID verification, choose between a refundable security deposit or a low-cost damage waiver, and sign the rental agreement.



This helps us keep everything safe and secure while giving you a faster, contactless check-in experience. Once you’re set, you’ll have everything you need in one place—your door code, check-in details, house guide, local tips, and even options like early check-in or late checkout. Easy, convenient, and all at your fingertips.



CANCELLATION POLICY

We understand that plans can change unexpectedly, which is why we have a flexible cancellation policy in place. If you cancel your booking more than 14 days before your scheduled arrival date, you will receive a full refund of the total booking amount. If you cancel more than 7 days before arrival, you will receive a 50% refund. Unfortunately, cancellations made within 7 days of arrival are non-refundable. However, we will do our best to accommodate any change requests, subject to availability and applicable fees.



CLEANING FEE

Our cleaning fee is designed to ensure transparency and support our dedicated cleaning team, who are compensated with living wages to maintain high standards of cleanliness and service throughout your stay. This fee also includes a unique damage protection policy, providing peace of mind during your visit. It’s not a profit-driven charge, but one that helps maintain the quality of your experience. Guests often praise our attention to cleanliness, and we’re committed to making sure every detail of your stay is perfect. We're always available to promptly address any concerns, ensuring you can relax and enjoy your time in our home.



Your perfect Getaway & Stay awaits—can't wait to host you!