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Cabane entière·Hôte professionnel

7 chambre cabine - Capacité 34 - Mountain View

Galerie photos de l’hébergement 7 chambre cabine - Capacité 34 - Mountain View

TV connectée, cheminée, lecteur de DVD, baby-foot
7 chambres, fer et planche à repasser, Wi-Fi gratuit, draps fournis
Bain à remous extérieur
Détail de l’extérieur
TV connectée, cheminée, lecteur de DVD, baby-foot

Avis voyageurs

8,2 sur 10
Très bien

Cabane entière

7 chambres6 salles de bain32 personnes307 m²

Équipements populaires

  • Bain à remous
  • Cuisine
  • Lave-linge
  • Sèche-linge
  • Wi-Fi gratuit
  • Climatisation

Ajoutez des dates pour connaître les prix

À propos de cet hébergement

7 chambre cabine - Capacité 34 - Mountain View

  • Vous et 33 de vos plus proches amis et la famille pourrez profiter d'un séjour mémorable à Big Bear Lodge situé sur le bord de la Communauté Arts et Métiers. Situé à seulement 20 minutes du centre ville de Gatlinburg et Pigeon Forge vous êtes juste un court trajet de toutes les attractions. Si tant est que vous vous ennuyez de jouer au billard, baby-foot et de hockey de l'air tout en recueillant avec vos amis et votre famille.



    Détendez-vous sur l'un des nombreux ponts et appréciez un plongeon dans le bain à remous.






    Vous entrez au niveau intermédiaire de cette cabine.

    Chambre et couchage:
    (UL = niveau supérieur, ML = niveau moyen, LL = niveau inférieur)
    UL Suite 1: King Bed - 2 personnes
    UL Suite 1: Queen Bed - 2 personnes
    UL Suite 2: King Bed - 2 personnes
    UL Suite 2: Queen Bed - 2 personnes
    Salle de jeux UL: Queen Sleeper - 2 personnes
    Salle de jeux UL: Queen Sleeper - 2 personnes
    ML Suite 1: King Bed - 2 personnes
    ML Suite 1: Queen Bed - 2 personnes
    ML Suite 2: King Bed - 2 personnes
    ML Suite 2: Queen Bed - 2 personnes
    ML Suite 3: Queen Bed - 2 personnes
    Salle de jeux ML: Queen Sleeper - 2 personnes
    Salle de jeux ML: Queen Sleeper - 2 personnes
    Suite LL 1: Lit king - 2 personnes
    Suite LL 1: lit Queen Size - 2 personnes
    LL Suite 2: King Bed - 2 personnes
    LL Great Room: Grand dormeur - 2 personnes

Services et équipements

Ski

  • À proximité des pistes de ski

Piscine/spa

  • Bain à remous

Internet

  • Disponible dans la cabane : Wi-Fi gratuit

Parking et transports

  • Parking sur place

Cuisine

  • Batterie de cuisine, vaisselle, ustensiles
  • Cafetière ou bouilloire
  • Four
  • Four à micro-ondes
  • Grille-pain
  • Îlot de cuisine
  • Lave-vaisselle
  • Machine à glaçons
  • Plaque de cuisson
  • Réfrigérateur

Restauration

  • Table à manger

Chambres

  • 7 chambres
  • Canapé-lit
  • Draps fournis

Salle de bain

  • 6 salles de bain
  • Baignoire ou douche
  • Serviettes fournies

Espaces de vie

  • Cheminée
  • Salle à manger séparée
  • Salle de séjour
  • Table à manger

Divertissements

  • Lecteur DVD
  • Smart TV avec chaînes par câble ou par satellite

Espaces extérieurs

  • Balcon
  • Barbecue

Buanderie

  • Blanchisserie
  • Machine à laver

Confort

  • Chauffage
  • Climatisation

Animaux de compagnie

  • Animaux de compagnie non admis

Accessibilité

  • Hébergement non-fumeurs

Services et équipements

  • Fer et planche à repasser
  • Téléphone

Points forts de l’endroit

  • Au cœur des montagnes
  • Près d’un centre de boutiques outlet
  • Près d’un hôpital

Activités

  • Baby-foot
  • Parc aquatique
  • Salle d’arcade/de jeux vidéo
  • Table de billard
  • Casino à proximité
  • Équitation à proximité
  • Excursions écologiques à proximité
  • Golf à proximité
  • Observation d’oiseaux à proximité
  • Parc de loisirs à proximité
  • Patinage sur glace à proximité
  • Pêche à proximité
  • Rafting à proximité
  • Sentiers de randonnée à pied ou à vélo à proximité
  • Spéléologie à proximité
  • Tubing à proximité
  • Visites de vignobles à proximité
  • VTT à proximité

Dispositifs de sécurité

  • Détecteur de monoxyde de carbone (l’hôte a indiqué que l’hébergement était équipé d’un détecteur de monoxyde de carbone)
  • Détecteur de fumée (l’hôte a indiqué que l’hébergement était équipé d’un détecteur de fumée)
  • Trousse de premiers secours
  • Extincteur
  • Serrure à pêne dormant

Informations générales

  • Superficie de l’unité d’hébergement : 307 mètres carrés

Hébergements similaires

Enceinte de l’hébergement
Econo Lodge Pigeon Forge Riverside
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  • Piscine
  • Bain à remous
  • Petit déjeuner inclus
  • Piscine pour enfants
8.8 sur 10, Excellent, 2 923 avis
Le nouveau prix est de 73 €
taxes et frais compris
28 juin - 29 juin
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Comparer des hébergements similaires

Conditions

Arrivée

Arrivée : 15 h 00

Formalités d'arrivée sans contact

Âge minimum pour l'enregistrement : 21 ans

Départ

Départ avant 10 h 00

Informations concernant l’arrivée

Un e-mail contenant les instructions relatives à l'arrivée et au départ vous sera envoyé par l'hôte

Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique

Animaux domestiques

Animaux de compagnie non admis.

Enfants et lits supplémentaires

Les enfants sont admis

Événements

Événements non autorisés

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de secours et un verrou de sûreté
Cet hébergement est géré par notre partenaire, Abritel. Un e-mail d'Abritel contenant un lien vers un compte Abritel qui vous permettra de modifier ou d'annuler votre réservation

À propos du quartier

L'hébergement cette cabane vous attend pour un séjour exceptionnel à Sevierville, plus précisément près de parcs de loisirs, à la montagne. Les célèbres Titanic Museum (musée sur le thème du Titanic) et Dîner-spectacle Dolly Parton's Stampede sont des hauts lieux culturels qui ne vous laisseront pas sur votre faim. Et pour assouvir votre soif de shopping, dirigez-vous vers les tout aussi emblématiques Centre de loisirs Island at Pigeon Forge et Centre commercial Tanger Outlets. Vous voyagez avec des enfants ? Alors, partez faire un tour du côté des Aquarium Ripley’s Aquarium of the Smokies et Dollywood (parc à thème). Les pistes de la région vous invitent à goûter de nouveaux plaisirs tels que le ski et à faire le plein d'air frais en vous adonnant au patinage sur glace. Consultez notre guide de voyage sur Sevierville
Afficher plus de locations de cabanes à Sevierville
Carte
Sevierville, TN

À proximité

  • Rivière Little Pigeon
    Rivière Little Pigeon
    6 min en voiture - 6.4 km
  • Dîner-spectacle Dolly Parton's Stampede
    Dîner-spectacle Dolly Parton's Stampede
    15 min en voiture - 16.4 km
  • Mills Park
    8 min en voiture - 8.1 km
  • Rocky Top Sports World
    9 min en voiture - 9.4 km
  • Morning Mist Village
    10 min en voiture - 9.4 km

Comment se déplacer

  • Aéroport de Knoxville McGhee Tyson (TYS) - 66 min en voiture

Restaurants

  • McDonald's
    14 min en voiture
  • Wilderness Pass Restaurant
    26 min en voiture
  • Till And Harvest
    26 min en voiture
  • Three Jimmy's Good Time Eatery
    14 min en voiture
  • Splinter's Trailside Snacks
    26 min en voiture

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement 7 chambre cabine - Capacité 34 - Mountain View ?

Les arrivées sont prévues à partir de 15 h 00.

Quelle est l'heure de départ de l'hébergement 7 chambre cabine - Capacité 34 - Mountain View ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Vous recherchez un logement pour les familles à la montagne ? Cette cabane se trouve à moins de 10 km des sites suivants : Rivière Little Pigeon, Chapelle sur Honeymoon Hills et Rocky Top Sports World. Rocky Top Mountain Coaster et Parrot Mountain and Gardens sont également à 15 km de distance.

Avis sur l’hébergement 7 chambre cabine - Capacité 34 - Mountain View

Avis

Très bien

Expedia Group vérifie tous les avis pour s’assurer que le client a bien réservé sur notre site. Pour encourager les clients à soumettre leur avis, nous envoyons un e-mail contenant un lien pour évaluer l’hôtel auquel nous joignons parfois une remise ou un bon de réduction Expedia Rewards à utiliser sur un prochain voyage. Nous publions tous les avis, qu’ils soient positifs ou négatifs, dans la mesure où ils respectent nos directives de contenu. Cette modération est automatisée. Tout refus est vérifié manuellement, et, si maintenu, l’auteur en est informé par e-mail motivé. Nous n’apportons aucune modification aux avis et ne contactons pas les auteurs. Nous retirons les avis après quatre ans, sauf pour les hébergements ayant peu d’avis.
Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 67 avis sur 132.
Note des voyageurs de 8 (Bien), d’après 31 avis sur 132.
Note des voyageurs de 6 (Satisfaisant), d’après 17 avis sur 132.
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 132.
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 132.

7,2

Propreté

8,2

Emplacement

Avis

Avis provenant d’un site partenaire

10/10 Excellent

Patty A.

Beautiful place

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was perfect for the group of 6 families, we were surprised to find two beds in most of the rooms which made our stay more comfortable. The space and location also made it more amazing. I hope to come backIf you are looking for a spacious and comfortable place, this is the place.
Avis provenant d’un site partenaire

10/10 Excellent

Ben S.

Ben's Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing, really well handled by the company. I would definitely come back!
Avis provenant d’un site partenaire

10/10 Excellent

Ashlyn S.

Beautiful Cabin!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was great and worked really well for our retreat with the women in our church. We had a wonderful time of fellowship and relaxation during our stay here. The beds are pretty hard, so come prepared for that if you are not used to sleeping on a harder mattress.
Avis vérifié

10/10 Excellent

Mayra M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Excelente

Esta cabaña está perfecta para familias grandes tiene todo lo que necesitas, bastante espacio. A nosotros nos encanto la recomendaría mil veces
Séjour de 8 nuits en septembre 2024
Avis provenant d’un site partenaire

10/10 Excellent

MONICA B.

Easter vacation

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was great, I received all the needed info. Prior to my arrival which made everything go smoothly.
Avis provenant d’un site partenaire

10/10 Excellent

Bijoy S.

Great Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was great
Avis provenant d’un site partenaire

10/10 Excellent

Paul S.

KING WOMEN'S sOCCER

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Team retreat went well.
Avis vérifié

10/10 Excellent

aletha e.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

A freezing Christmas stay

Beautiful, ,love all the wood , and the layout..Not enough seating.The wall hanging, and decorations are dated and faded and need to be replaced.No emergency heat , and the cabin stayed cold.
Séjour de 4 nuits en décembre 2022
Avis provenant d’un site partenaire

8/10 Bien

Benjamin G.

Quick getaway with family.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First I thought we were kind of far from everything but once I got a lay of the land it doesn’t seem far at all. The only real issue we had was we had to wait to check in a little longer than expected and a maintenance man was still there an hour and a half after we were originally supposed to check in. Then once we got settled we wanted to get in the jacuzzi but it wasn’t working properly. Maintenance did respond and fix the issue quickly. After that we really had no complaints. We had enough space, it was nice and cool. We had a good view of the mountains. It was an overall great experience.
Avis provenant d’un site partenaire

10/10 Excellent

Carrie C.

Ladies Mountain Retreat

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We booked the cabin for a ladies weekend retreat. Location was about 25 minutes from Pigeon Forge and 25 minutes from Gatlinburg. The cabin was clean but needs more furniture. We enjoyed the hot tub and the mountain scenery.
Avis provenant d’un site partenaire

10/10 Excellent

Patsy M.

Great Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful time. The cabin was amazing. We really enjoyed ourselves. Everytime I needed to ask a question or need trash pickup they was fast responding. We just enjoyed the cabin so much. Everything you could possibly need was there. Thank you
Avis provenant d’un site partenaire

8/10 Bien

Debbie G.

Some update need

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Was ok the problem that we had was 3 spider and some floor need to be replaced in the kitchen. Some out side light in front of the cabin and new mattresses in all bedrooms.
Avis provenant d’un site partenaire

6/10 Satisfaisant

Hope J.

Johnson’s in Gatlinburg

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very unhappy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice rental. Whenever issues came up they were very diligent in getting someone there to fix it. the internet/Wi-Fi never stayed connected and the tvs kept going out.
Avis provenant d’un site partenaire

10/10 Excellent

Phillip B.

Great stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Was a great place to stay. We started off going to have about 32 people. It dropped down to about 22. Would have had plenty of room for the 32. The cabin was great looking. Had plenty of room on the inside. Had plenty of stuff for the kids to play around with. Everything was clean. The staff was very helpful. We just very much like to thank the ones that are in charge of this because they made our stay great.
Avis provenant d’un site partenaire

8/10 Bien

Joy P.

Big Bear Lodge Stay November 2024

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was very roomy and clean. The office and maintenance very helpful. The cabin is listed to house 30 plus people but there is very little comfortable seating on any of the levels for more than 3 or 4 people at one time. We took a family of 14 and we not able to be together except at the table while eating. The cabin beside played VERY LOUD music starting early morning until very late at night. This made our stay not very peaceful, but also was not the responsibility of our cabin company or owners. Overall, I would recommend this cabin and use it again.
Avis provenant d’un site partenaire

8/10 Bien

Jessika C.

Big bear lodge

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Overall this was a nice cabin for our large family. The drive to get up to the cabin isn’t horrible, but probably isn’t for the faint of heart. It was off the beaten path, but pretty central to Gatlinburg and pigeon forge. It takes about a half hour to get anywhere, just because of how slow you have to drive on some of the roads. The only thing I could really complain about is that the mattresses are rock hard. That’s a big deterrent for my family and I, and we likely won’t stay at big bear lodge again, because of this.
Avis provenant d’un site partenaire

10/10 Excellent

Farag G.

Tree Bear Cabana😊😊😊

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The climb to the lodge of luxury known as the Big Bear Lodge of the Elk Springs Resort was one of the great and brave endeavors. Big Bear, its beautifully luscious chestnut wood covered only partly by the tree of epic collaborated proportion. Each bear's lair is adorned with such majestic beauty fit for the type of experience awaiting pleasure full and manner full enjoyment. Thank you for the views built especially with someone like us in mind. That's the experience. That's the bare necessity for a weekend well-curated. We appreciate the 15% off future stays and more importantly, hope to get the chance to welcome us back into your home no matter the season. Thank you for the invitation to our stay downtown Anakeesa, there's more magic in the mountains than realized ever before.
Avis provenant d’un site partenaire

6/10 Satisfaisant

A guest from AUGUSTA, GA

Stay at Big Bear Lodge

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: During our stay, we experienced some difficulties with the heating and water. After two technicians came out, we were told that one of the units were frozen and this is why we did not have hot water or heat. We were in the cabin for about 16hrs with little to no heat or hot water. On Friday, around 10am it was fixed. However, Friday night around 12am, the cabin dropped back down to below 60 when it was below 40 outside. Due to the inconsistency of the temperature, my youngest child is now sick. Otherwise from the heating and hot water issue, we enjoyed our stay. Cabin was clean, in a central location, and the staff was eager and willing to help us during our stay.
Avis provenant d’un site partenaire

8/10 Bien

Curtis G.

Overall a good stay, but some issues.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin is in a wonderful location, has a great view and is very pretty itself.The management company makes things easy and are very responsive to the customer before and during the stay.However, the cabin has some short comings.While it is listed as sleeping 32, while it is true you could sleep 32, the amenities of the cabin would not support it. The hot water heater was too small for my group of 12, so much that we thought the heater might had broken. Maintenance came out promptly to have a look, and let us know it was working but was nowhere near large enough and would get a note in to the owners to upgrade it (good luck future groups!).The other issue we had was a lack of seating on floors 2 and 3. It would be good to add in a few extra chairs.
Séjour de 7 nuits en septembre 2023
Avis provenant d’un site partenaire

8/10 Bien

Karen R.

Mostly great stay

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The house and location were great, but there were issues with the beds in each of the 6 rooms we used. New mattresses are needed in all of them. The cabin was also lacking in furniture. The movie room included one couch and that is it. We pulled in some rockers, but there were not enough rockers on even one of the three porches for all of us. With so many rooms, you would think there would be comfortable seating for the large group of 12 to gather somewhere. The top floor was the most homey and had an extra kitchen, which was nice. The jacuzzi had to be fixed and the water wasn't very hot at first, but the company was very good about quickly coming out and fixing both things and it worked well after that.
Avis provenant d’un site partenaire

8/10 Bien

Frieda D.

It lived up to it's name! Bears appeared as we were leaving.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: As we were loading our cars to leave, two bears decided to visit our trash cans, circle the house, and one groomed itself as we watched from the decks.Overall, we were happy with our stay, but if you are going to advertise that you can sleep 32, then you need to stock the kitchen accordingly. More silverware is needed. So are more, larger serving dishes and a decent can opener. We used a pocket knife! Also, I had 3 lukewarm showers and one warm shower. The water heaters need help.Be aware that the "main" level is NOT the ground level. If you need 3 bedrooms on the entry level, go somewhere else. What the website describes as the lower level is the entry level, main is the 2nd floor, and upper is the 3rd floor.The drive up to the cabin was a bit scary. Serious drop offs at the edge of a single lane road.With all that said, we thoroughly enjoyed our stay and particularly liked that the dining area and the living area were connected.
Avis provenant d’un site partenaire

2/10 Horrible

Keshanda H.

Horrible Night's Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We had NO heat at all. Called to report they sent someone out he told us it would be an hour before we felt a difference and have heat but to no avail we still had no heat. Called back but noone came back out to fix the unit. We stayed the night in a cold cabin with tempatures outside in the single digit. They moved us to a differen cabin the next day but our family couldn't enjoy our stay or even take showers and relax because it was so cold. The cabin itself was nice, lots of space, and was very clean. But the heating situation was horrible. ElksSprings refunded a few dollars and I do mean a few dollars for the inconvience of us freezing all night(there were 11 of us and after the refund was split up we all received $15) so yeah we were refunded a few dollars as to where I feel we should have been offered a free night's stay or at least half of the night's stay refunded. Even tho the cabin was nice I would not stay here again in the winter season.
Avis vérifié

6/10 Satisfaisant

Wen B.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Okay, but needs attention

Our biggest complaint was the mice! Mouse droppings in the kitchen drawers and on our first night, we watched one run across the kitchen counter. There was also what looked like a critter nest in the corner of one of the staircases. Ended up having to figure out where to store food so as not to wake up with mice having feasted. Called property management and they sent someone the next day, but the mice issue wasn't going to get addressed same day. There isn't nearly enough seating for the number of guests this property can accommodate, which made the 2 main dining tables the only area to sit and congregate. All the other common areas had seating arrangements for 3 people max. Could have used a couple more couches on each floor! Windows were old and falling apart, no screens so couldn't open the windows. Some broken/missing window treatments, made privacy interesting on the first floor bedroom facing the balcony. Hot tub looked questionable and we didn't even both attempting. Plenty of towels and linens. Beds were relatively comfortable. Location was decent, although the road getting to the house was very narrow with switchbacks. I would avoid it when dark or with snow.
Séjour de 3 nuits en juin 2023
Avis provenant d’un site partenaire

10/10 Excellent

Jesse B.

GREAT Place for a BIG Group! Amazing Views, plenty of fun!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We rented this house as we were hosting 20+ family members for our wedding in Gatlinburg, Tennessee. The house is 3 stories, and really is a great setup to accommodate big groups!There's a pool table & foosball table on the top floor (that was where the younger folks slept so they could play pool all night)A big projector screen on the middle floor (some of the older crowd enjoyed watching movies and TV on the projector and they were away from the noisy pool table, but also had a foosball table on the middle floor to use).And then the lower level had the kitchen and that was where the remainder of the older crowd slept as it was the furthest from the pool table. The kitchen was spacious and well equipped, the hot tub was BIG, and the house was really great overall. The dining table on the lower level is HUGE and accommodated everyone in our group. Washer & Dryer was a nice touch as well!All 3 levels had huge decks, and the view from the top level is AMAZING... seriously, AMAZING.Our only complaint would be the house needs a bit more furniture... just armchairs, or additional couches, as well as nightstands or end tables. The second floor has just one couch, which makes watching TV a bit of a bummer if more than 2-3 people want to watch something.The property was only about 17 minutes to Gatlinburg, 17 minutes to Pigeon Forge, and about 20 minutes to Sevierville. Great central location! The road up to the house is a little daunting for people who have never been on Tennessee mountain roads, but nobody made any errors in our group. It is a bit steep and has a couple turns that would definitely be a challenge in wet or icy conditions, but fortunately the weather was decent enough during our stay.If we ever had another big group gathering again, I would definitely lean toward booking this cabin. It really was an awesome experience.
Avis provenant d’un site partenaire

2/10 Horrible

Susan W.

Most rude service ever! Yep we're talking to you!

Rating Details: The vacation rental was very dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I almost feel like this is a continuation of wasting my time, but here we go again almost a month later. Quite literally the 20th attempt to get through to someone of how awful our first nights stay was and complete lack of guest service. We were told that check in was 3 and a slight delay because of weather. The cleaning crew never arrived after waiting until 5:30 our group of 29 was told to go have a nice dinner and get a hotel room at our expense. At the low end that would have been over $2,000 during Christmas time! After already paying in full the $5,090. You left no helpful options. Completely left 29 guests from 3 states out in the cold. We then suggested that we just clean it ourselves because this was a family reunion and we didn't want to be separated trying to make other accommodations. Not to mention all of the food that was purchased would go to waste. We spent all evening after being delayed to enter the cabin to clean. The roads were accessible as all of our party and neighbors were driving around. After staying up past 12 PM doing laundry we continued this into the next day. All the while trying to communicate with your office to rectify our frustration and huge inconvenience. Again the cleaning fee refund is not sufficient compensation! Your staff is rude and incompetent. Which made the experience even worse. Hanging up on guests when trying to resolve these matters and not responding to texts or messages is completely unprofessional! Again we are asking for a full refund of our first nights stay. Just the cleaning fee is ridiculous! We will never stay with E.S.R again and will make it known to everyone and anyone to not use your cabins. I'm sure this review will be disregarded along with the over 20 other calls, texts and messages too though.